INTERCOMMUNITY CARE CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/06/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Provide Bedrooms That Hold No More Than 4 Residents Per Room. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Keep Temperature Levels Comfortable and Safe. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Provide Bedrooms That Hold No More Than 4 Residents Per Room. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 07/23/2008 Correction Date: 09/17/2008

Nutrition and Dietary

Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Tell the Resident Completely About His or Her Health Status. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/18/2009 Correction Date: 11/05/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 12/06/2010 Correction Date: 01/06/2011
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 12/06/2010 Correction Date: 01/06/2011

The table below lists incident reports by the nursing staff or administration for Intercommunity Care Center, as well as complaints by residents or their family in the previous three years.

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 05/12/2008 Correction Date: 06/30/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Intercommunity Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/03/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Portable Fire Extinguishers. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/29/2009 Correction Date: 10/14/2009
Portable Fire Extinguishers. Inspection Date: 09/29/2009 Correction Date: 10/14/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/03/2010 Correction Date: 01/06/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/29/2009 Correction Date: 10/14/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/03/2010 Correction Date: 01/06/2011

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 07/23/2008 Correction Date: 09/17/2008
Fire-Resistant Room Wall Surfaces. Inspection Date: 09/29/2009 Correction Date: 10/14/2009
Fire-Resistant Room Wall Surfaces. Inspection Date: 12/03/2010 Correction Date: 01/06/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 07/23/2008 Correction Date: 09/17/2008

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 12/03/2010 Correction Date: 01/06/2011