GLENCARE

The information listed below provides an in-depth look into the type and quality of care offered at Glencare. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

GLENCARE
214 LANEFIELD RD
WARSAW, NC 28398
(910) 293-3144

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

89%

Number of Residents and Certified Beds

  • Residents: 71
  • Certified Beds: 80

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Kenansville | Burgaw | Kinston

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Glencare. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1612.2%
Total Percent:12.2%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1632.7%
ADL Index Range: 6-105.7%
ADL Index Range: 0-521.2%
Total Percent:59.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1618.8%
Total Percent:18.8%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- Signs of depression
9.4%
Total Percent:9.4%
 

Rating Details For Glencare

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours42 Minutes1 Hour and 11 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 2 Minutes44 Minutes
Certified Nursing Assistant (CNA) Hours3 Hours and 19 Minutes2 Hours and 43 Minutes
Total Licensed Nurse Hours1 Hour and 44 Minutes1 Hour and 55 Minutes
Total Nurse Hours5 Hours and 3 Minutes4 Hours and 38 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for North Carolina are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityNorth Carolina Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%92%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination44%92%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Were Physically Restrained1%4%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores10%4%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%4%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores7%11%
Percent of Long-Stay Residents Who Are More Depressed or Anxious23%15%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%11%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%12%
Percent of Long-Stay Residents Who Lose Too Much Weight9%9%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain1%3%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased15%20%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder62%60%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%9%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%84%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination46%83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores11%11%
Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain11%17%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/19/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 04/29/2009
  • Correction Date: 05/18/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Provide Clean Bed and Bath Linens That Are in Good Condition.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Get Rid of Garbage Properly.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Put Firmly Secured Handrails on Each Side of Hallways.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 03/10/2010
  • Correction Date: 03/31/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 04/29/2009
  • Correction Date: 05/18/2009

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 04/29/2009
  • Correction Date: 05/18/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011

Resident Rights

Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death.
  • Inspection Date: 04/29/2009
  • Correction Date: 05/18/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 02/19/2011
  • Correction Date: 02/22/2011
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 02/19/2011
  • Correction Date: 03/24/2011

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)02/19/2011$3,300
Civil Money Penalty (CMP)12/11/2008$6,500
Civil Money Penalty (CMP)02/19/2011$10,530

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Glencare, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 12/11/2008
  • Correction Date: 12/09/2008
Provide Needed Housekeeping and Maintenance.
  • Complaint Filed: 04/29/2009
  • Correction Date: 05/18/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Glencare had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/09/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011
Properly Working Alarms on Sprinkler Valves.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/16/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 06/05/2009
  • Correction Date: 07/08/2009

Electrical

The Appropriate Emergency Electrical Equipment.
  • Inspection Date: 06/05/2009
  • Correction Date: 07/08/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/16/2010

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/16/2010
Proper Backup Exit Lighting.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011
Properly Located and Lighted "Exit" Signs.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 03/09/2011
  • Correction Date: 04/20/2011
Source: Medicare Nursing Home Compare; Division of Health Service Regulation-Nursing Home Licensure and Certification - Retrieved 2011