MANORCARE HEALTH SERVICES

The information listed below provides an in-depth look into the type and quality of care offered at Manorcare Health Services. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

MANORCARE HEALTH SERVICES
815 EAST LOCUST STREET
DAVENPORT, IA 52803
(563) 324-3276

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

84%

Number of Residents and Certified Beds

  • Residents: 88
  • Certified Beds: 105

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

Get Free Help Finding Senior Care

  • Compare Costs and Services
  • 100% Free Service - No Obligation
  • Discuss Different Care Options Availabe
Fill out the form above to get started
Looking For*
City/State*
First Name*
Last Name*
Phone*
Email*

Note:* Required Fields

We value your privacy. By clicking "Request Assistance", you agree to the terms and conditions of our privacy policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Manorcare Health Services. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1638.2%
ADL Index Range: 6-1012.7%
ADL Index Range: 0-518.0%
Total Percent:68.8%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-164.9%
ADL Index Range: 0-54.2%
Total Percent:9.2%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1611.3%
ADL Index Range: 6-102.1%
Total Percent:13.4%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-162.1%
Total Percent:2.1%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-5
- No Signs of depression
1.9%
Total Percent:1.9%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
0.9%
Total Percent:0.9%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 15-16
- Less restorative nursing
3.7%
Total Percent:3.7%
 

Rating Details For Manorcare Health Services

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours38 Minutes1 Hour and 9 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 7 Minutes41 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 44 Minutes2 Hours and 33 Minutes
Total Licensed Nurse Hours1 Hour and 45 Minutes1 Hour and 50 Minutes
Total Nurse Hours4 Hours and 29 Minutes4 Hours and 23 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Iowa are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityIowa Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season87%93%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination81%94%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores6%8%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder8%6%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse7%10%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-2%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain6%4%
Percent of Long-Stay Residents Who Lose Too Much Weight11%6%
Percent of Long-Stay Residents Who Are More Depressed or Anxious12%16%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection9%9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased18%13%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder58%44%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season76%91%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination81%91%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain36%23%
Percent of Short-Stay Residents Who Have Delirium-5%
Percent of Short-Stay Residents Who Have Pressure Sores7%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/28/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Post Nurse Staffing Information.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Follow All Laws and Professional Standards.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 02/19/2010
  • Correction Date: 03/26/2010
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 02/19/2010
  • Correction Date: 03/26/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Make Sure That Doctors Visit Residents Regularly, As Required.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed.
  • Inspection Date: 02/19/2010
  • Correction Date: 03/26/2010
Make Sure That Doctors Visit Residents Regularly, As Required.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011

Resident Rights

Provide Written Records when a Resident is Transferred or Discharged.
  • Inspection Date: 03/27/2009
  • Correction Date: 04/27/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 01/28/2011
  • Correction Date: 03/07/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Manorcare Health Services, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Have Licensed, Certified, or Registered Staff to Give Needed Services.
  • Complaint Filed: 10/09/2008
  • Correction Date: 10/09/2008
Follow All Laws and Professional Standards.
  • Complaint Filed: 10/09/2008
  • Correction Date: 11/19/2008
Follow All Laws and Professional Standards.
  • Complaint Filed: 06/03/2010
  • Correction Date: 07/09/2010

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 06/03/2010
  • Correction Date: 07/09/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 06/03/2010
  • Correction Date: 07/09/2010
Provide Needed Housekeeping and Maintenance.
  • Complaint Filed: 06/03/2010
  • Correction Date: 07/09/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 06/23/2010
  • Correction Date: 07/28/2010

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day.
  • Complaint Filed: 02/19/2010
  • Correction Date: 03/26/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 11/12/2008
  • Correction Date: 01/05/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 02/19/2010
  • Correction Date: 03/26/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 06/03/2010
  • Correction Date: 07/09/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 06/03/2010
  • Correction Date: 07/09/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Complaint Filed: 06/23/2010
  • Correction Date: 07/28/2010
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Complaint Filed: 06/23/2010
  • Correction Date: 07/28/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being.
  • Complaint Filed: 08/18/2010
  • Correction Date: 09/10/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 08/18/2010
  • Correction Date: 09/10/2010

Resident Assessment

Make Sure That Doctors Visit Residents Regularly, As Required.
  • Complaint Filed: 02/19/2010
  • Correction Date: 03/26/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 07/16/2009
  • Correction Date: 08/01/2009
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care.
  • Complaint Filed: 03/16/2011
  • Correction Date: 03/28/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Manorcare Health Services had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/01/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/02/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010
Corridors or Aisles That Are Unobstructed and Are at Least 8 Feet in Width.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Furnishings and Decorations

Restrictions on the Use of Flammable Curtains.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009
Properly Located and Lighted "Exit" Signs.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011
No-Smoking Signs Where Oxygen is Used.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 04/01/2009
  • Correction Date: 04/30/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 02/22/2010
  • Correction Date: 02/26/2010
Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 02/01/2011
  • Correction Date: 02/28/2011
Source: Medicare Nursing Home Compare; Department of Inspections and Appeals of Iowa - Health Facilities Division - Retrieved 2011