COUNTRY VILLA EAST NURSING CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Country Villa East Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/08/2010.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 07/08/2008 Correction Date: 02/02/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/08/2008 Correction Date: 02/02/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 12/08/2010 Correction Date: 01/03/2011
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 12/08/2010 Correction Date: 01/03/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Keep Temperature Levels Comfortable and Safe. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 12/08/2010 Correction Date: 01/03/2011

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 07/08/2008 Correction Date: 11/26/2008

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/22/2009 Correction Date: 11/30/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/08/2008 Correction Date: 02/02/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/08/2010 Correction Date: 01/03/2011

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Make Sure That Each Resident Gets Help to Keep Vision and Hearing. Inspection Date: 07/08/2008 Correction Date: 02/02/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/08/2010 Correction Date: 01/03/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 12/08/2010 Correction Date: 01/03/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 07/08/2008 Correction Date: 02/02/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/08/2008 Correction Date: 02/02/2009

Resident Rights

Give the Resident's Legal Representative the Same Rights As the Resident. Inspection Date: 07/08/2008 Correction Date: 02/02/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 07/08/2008 Correction Date: 11/26/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/22/2009 Correction Date: 11/30/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 12/08/2010 Correction Date: 01/03/2011

The table below lists incident reports by the nursing staff or administration for Country Villa East Nursing Center, as well as complaints by residents or their family in the previous three years.

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 07/08/2008 Correction Date: 11/26/2008
Keep All Essential Equipment Working Safely. Complaint Filed: 09/22/2009 Correction Date: 11/30/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 09/22/2009 Correction Date: 11/30/2009

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 07/31/2008 Correction Date: 08/14/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Complaint Filed: 09/22/2009 Correction Date: 11/30/2009

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 07/31/2008 Correction Date: 01/01/1900

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Country Villa East Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/09/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/01/2009 Correction Date: 10/15/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/09/2010 Correction Date: 12/16/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 07/03/2008 Correction Date: 09/09/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/01/2009 Correction Date: 10/15/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/03/2008 Correction Date: 09/09/2008

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Exits That Are Accessible at All Times. Inspection Date: 10/01/2009 Correction Date: 10/15/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 12/09/2010 Correction Date: 12/16/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 07/03/2008 Correction Date: 09/09/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/01/2009 Correction Date: 10/15/2009

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Proper Backup Exit Lighting. Inspection Date: 10/01/2009 Correction Date: 10/15/2009
Properly Located and Lighted "Exit" Signs. Inspection Date: 10/01/2009 Correction Date: 10/15/2009
Properly Located and Lighted "Exit" Signs. Inspection Date: 12/09/2010 Correction Date: 12/16/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 10/01/2009 Correction Date: 10/15/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 12/09/2010 Correction Date: 12/16/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 07/03/2008 Correction Date: 09/09/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/01/2009 Correction Date: 10/15/2009