THE CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/01/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 02/06/2009 Correction Date: 01/01/1900
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/06/2009 Correction Date: 01/01/1900
Provide Clean Bed and Bath Linens That Are in Good Condition. Inspection Date: 02/06/2009 Correction Date: 01/01/1900
Have a Program to Keep Infection from Spreading. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Have a Program to Keep Infection from Spreading. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Keep All Essential Equipment Working Safely. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/21/2010 Correction Date: 02/19/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 02/06/2009 Correction Date: 03/11/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Have a Private Telephone Available for Use. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

The table below lists incident reports by the nursing staff or administration for The Care Center, as well as complaints by residents or their family in the previous three years.

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Complaint Filed: 04/22/2010 Correction Date: 05/17/2010

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 05/08/2008 Correction Date: 06/04/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 07/15/2008 Correction Date: 07/29/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 04/22/2010 Correction Date: 05/17/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/22/2010 Correction Date: 05/17/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/22/2010 Correction Date: 05/17/2010

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 06/25/2009 Correction Date: 01/01/1900
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 04/22/2010 Correction Date: 05/17/2010
Try to Resolve Each Resident's Complaints Quickly. Complaint Filed: 04/22/2010 Correction Date: 05/17/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/29/2011.

Building Construction

Approved Construction Type or Materials. Inspection Date: 01/22/2010 Correction Date: 02/12/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 03/29/2011 Correction Date: 01/01/1900

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/03/2009 Correction Date: 02/09/2009

Smoke Compartmentation and Control

At Least Two Compartments on Every Floor to Protect Residents from Smoke. Inspection Date: 01/22/2010 Correction Date: 02/08/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 02/03/2009 Correction Date: 03/11/2009