WESTERN NORTH CAROLINA BAPTIST HOME

The information listed below provides an in-depth look into the type and quality of care offered at Western North Carolina Baptist Home. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WESTERN NORTH CAROLINA BAPTIST HOME
213 RICHMOND HILL DRIVE
ASHEVILLE, NC 28806
(828) 254-9675

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

75%

Number of Residents and Certified Beds

  • Residents: 60
  • Certified Beds: 80

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Candler | Swannanoa | Black Mountain

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Western North Carolina Baptist Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 6-1024.7%
Total Percent:24.7%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-165.5%
ADL Index Range: 6-1012.1%
ADL Index Range: 0-515.4%
Total Percent:33.0%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-1015.9%
ADL Index Range: 0-516.5%
Total Percent:32.4%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 0-57.7%
Total Percent:7.7%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
2.2%
Total Percent:2.2%
 

Rating Details For Western North Carolina Baptist Home

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours53 Minutes55 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 10 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 15 Minutes2 Hours and 20 Minutes
Total Licensed Nurse Hours2 Hours and 3 Minutes1 Hour and 33 Minutes
Total Nurse Hours4 Hours and 18 Minutes3 Hours and 52 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for North Carolina are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityNorth Carolina Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%92%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%92%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse35%12%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder27%60%
Percent of Long-Stay Residents Who Lose Too Much Weight9%9%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain1%3%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased38%20%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder9%4%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores5%4%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair5%9%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores24%11%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection14%11%
Percent of Long-Stay Residents Who Are More Depressed or Anxious13%15%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination60%83%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season72%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Have Pressure Sores16%11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain7%17%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/06/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/06/2011
  • Correction Date: 03/02/2011

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/06/2011
  • Correction Date: 03/02/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 12/17/2009
  • Correction Date: 01/14/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 01/08/2009
  • Correction Date: 02/05/2009
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/08/2009
  • Correction Date: 02/05/2009
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 12/17/2009
  • Correction Date: 01/14/2010
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/06/2011
  • Correction Date: 03/02/2011

Quality Care

Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 01/08/2009
  • Correction Date: 02/06/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 12/17/2009
  • Correction Date: 01/14/2010
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 01/06/2011
  • Correction Date: 03/02/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 01/06/2011
  • Correction Date: 03/02/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 12/17/2009
  • Correction Date: 01/14/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 12/17/2009
  • Correction Date: 01/14/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 01/06/2011
  • Correction Date: 02/01/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Western North Carolina Baptist Home, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 12/17/2009
  • Correction Date: 01/14/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Complaint Filed: 10/07/2009
  • Correction Date: 10/23/2009
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Complaint Filed: 12/17/2009
  • Correction Date: 01/14/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Western North Carolina Baptist Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/03/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 07/29/2009
  • Correction Date: 08/27/2009
An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011
Properly Working Alarms on Sprinkler Valves.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 07/29/2009
  • Correction Date: 08/27/2009

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011
Properly Protected Cooking Facilities.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 07/29/2009
  • Correction Date: 08/27/2009
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 01/21/2010
  • Correction Date: 02/19/2010
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 01/21/2010
  • Correction Date: 02/19/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 01/21/2010
  • Correction Date: 02/19/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 01/21/2010
  • Correction Date: 02/19/2010

Illumination and Emergency Power

Proper Backup Exit Lighting.
  • Inspection Date: 01/21/2010
  • Correction Date: 02/19/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 02/03/2011
  • Correction Date: 03/20/2011
Source: Medicare Nursing Home Compare; Division of Health Service Regulation-Nursing Home Licensure and Certification - Retrieved 2011