HILLSIDE SENIOR CARE

The information listed below provides an in-depth look into the type and quality of care offered at Hillside Senior Care. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HILLSIDE SENIOR CARE
38650 MISSION BLVD
FREMONT, CA 94536
(510) 793-3000

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

97%

Number of Residents and Certified Beds

  • Residents: 71
  • Certified Beds: 73

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Union City | Hayward | Pleasanton

Resident Services

The information below lists services this facility has provided for residents from October through November 2010. During this period, the most common type of service provided was "Clinically Complex". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Hillside Senior Care. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- No Signs of depression
35.9%
Total Percent:35.9%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 11-14
- No Signs of depression
35.9%
Total Percent:35.9%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 2-5
- Less restorative nursing
28.2%
Total Percent:28.2%
 

Rating Details For Hillside Senior Care

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours16 Minutes46 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours25 Minutes35 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 38 Minutes2 Hours and 34 Minutes
Total Licensed Nurse Hours41 Minutes1 Hour and 21 Minutes
Total Nurse Hours3 Hours and 19 Minutes3 Hours and 55 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityCalifornia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination86%86%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have Moderate to Severe Pain-4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased25%11%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores9%12%
Percent of Long-Stay Residents Who Lose Too Much Weight3%7%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%8%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores2%3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious6%9%
Percent of Long-Stay Residents Who Were Physically Restrained-7%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse19%10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder6%5%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection3%8%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder56%58%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination79%81%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/14/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Have a Detailed, Written Plan for Disasters and Emergencies.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 10/23/2008
  • Correction Date: 11/27/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 11/19/2009
  • Correction Date: 01/04/2010
Tell the Resident Completely About His or Her Health Status.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 01/14/2011
  • Correction Date: 02/28/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Hillside Senior Care, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents.
  • Complaint Filed: 04/13/2009
  • Correction Date: 05/11/2009

Quality Care

Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Complaint Filed: 04/13/2009
  • Correction Date: 05/11/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 11/19/2009
  • Correction Date: 01/04/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 07/08/2008
  • Correction Date: 07/14/2008
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Complaint Filed: 10/23/2008
  • Correction Date: 11/27/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Complaint Filed: 11/19/2009
  • Correction Date: 01/04/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Hillside Senior Care had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/21/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010
Properly Working Alarms on Sprinkler Valves.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Building Service Equipment

Restrictions on the Use of Portable Space Heaters.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Restrictions on the Use of Portable Space Heaters.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Exits That Are Accessible at All Times.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010
Exits That Are Accessible at All Times.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
An Approved Back-Up Procedure for a Faulty Fire Alarm System.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010
Restrictions on the Use of Flammable Curtains.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 12/02/2009
  • Correction Date: 01/12/2010
Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 01/21/2011
  • Correction Date: 02/18/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 10/31/2008
  • Correction Date: 12/10/2008
Source: Medicare Nursing Home Compare; Department of Health Services of California - Licensing and Certification Program - Retrieved 2011