HILLSIDE SENIOR CARE

The information below lists services this facility has provided for residents from October through November 2010. During this period, the most common type of service provided was "Clinically Complex". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Hillside Senior Care. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/14/2011.

Administration

Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/14/2011 Correction Date: 02/28/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 11/19/2009 Correction Date: 01/04/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 11/19/2009 Correction Date: 01/04/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/14/2011 Correction Date: 02/28/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 11/19/2009 Correction Date: 01/04/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/14/2011 Correction Date: 02/28/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/14/2011 Correction Date: 02/28/2011
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 01/14/2011 Correction Date: 02/28/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/14/2011 Correction Date: 02/28/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/23/2008 Correction Date: 11/27/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 11/19/2009 Correction Date: 01/04/2010
Tell the Resident Completely About His or Her Health Status. Inspection Date: 01/14/2011 Correction Date: 02/28/2011
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/14/2011 Correction Date: 02/28/2011

The table below lists incident reports by the nursing staff or administration for Hillside Senior Care, as well as complaints by residents or their family in the previous three years.

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Complaint Filed: 04/13/2009 Correction Date: 05/11/2009

Quality Care

Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 04/13/2009 Correction Date: 05/11/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 11/19/2009 Correction Date: 01/04/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 07/08/2008 Correction Date: 07/14/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Complaint Filed: 10/23/2008 Correction Date: 11/27/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Complaint Filed: 11/19/2009 Correction Date: 01/04/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Hillside Senior Care had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/21/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/02/2009 Correction Date: 01/12/2010
Properly Working Alarms on Sprinkler Valves. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Building Service Equipment

Restrictions on the Use of Portable Space Heaters. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Restrictions on the Use of Portable Space Heaters. Inspection Date: 12/02/2009 Correction Date: 01/12/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/02/2009 Correction Date: 01/12/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/02/2009 Correction Date: 01/12/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 01/21/2011 Correction Date: 02/18/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Exits That Are Accessible at All Times. Inspection Date: 12/02/2009 Correction Date: 01/12/2010
Exits That Are Accessible at All Times. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 10/31/2008 Correction Date: 12/10/2008

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials. Inspection Date: 12/02/2009 Correction Date: 01/12/2010
Restrictions on the Use of Flammable Curtains. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/31/2008 Correction Date: 12/10/2008
Proper Medical Gas Storage and Administration Areas. Inspection Date: 12/02/2009 Correction Date: 01/12/2010
Proper Medical Gas Storage and Administration Areas. Inspection Date: 01/21/2011 Correction Date: 02/18/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/31/2008 Correction Date: 12/10/2008