WINDSOR CONVALESCENT CENTER OF NORTH LONG BEACH

The information listed below provides an in-depth look into the type and quality of care offered at Windsor Convalescent Center of North Long Beach. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WINDSOR CONVALESCENT CENTER OF NORTH LONG BEACH
260 E MARKET ST
LONG BEACH, CA 90805
(562) 428-4681

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

89%

Number of Residents and Certified Beds

  • Residents: 107
  • Certified Beds: 120

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Paramount | Bellflower | Compton

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Windsor Convalescent Center of North Long Beach. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1623.5%
ADL Index Range: 6-1030.3%
ADL Index Range: 0-516.2%
Total Percent:70.0%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-162.7%
ADL Index Range: 6-106.2%
ADL Index Range: 0-518.3%
Total Percent:27.3%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.9%
ADL Index Range: 0-50.7%
Total Percent:2.6%
 

Behavioral Symptoms and Cognitive Performance

  • Cognitive impairment BIMS score less than or equal to 9
  • CPS great than or equal to 3
  • Hallucinations or delusions
  • Physical or verbal behavioral symptoms toward others
  • Other behavioral symptoms
  • Rejection of care or wandering
  • Activities of Daily Living (ADL) score of 5 or less
ADL Index Range: 2-5
- Less restorative nursing
0.07%
Total Percent:0.07%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 0-1
- Less restorative nursing
0.07%
Total Percent:0.07%
 

Rating Details For Windsor Convalescent Center of North Long Beach

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours39 Minutes1 Hour and 11 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours52 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 25 Minutes2 Hours and 17 Minutes
Total Licensed Nurse Hours1 Hour and 31 Minutes1 Hour and 50 Minutes
Total Nurse Hours3 Hours and 56 Minutes4 Hours and 6 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityCalifornia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season55%87%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination64%86%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased11%11%
Percent of Long-Stay Residents Who Are More Depressed or Anxious10%9%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection6%8%
Percent of Long-Stay Residents Who Lose Too Much Weight1%7%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder4%5%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores6%12%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%8%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%4%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse7%10%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder29%58%
Percent of Long-Stay Residents Who Were Physically Restrained15%7%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores1%3%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination45%81%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season34%83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores11%17%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain9%23%
Percent of Short-Stay Residents Who Have Delirium-2%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/22/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Provide Bedrooms That Hold No More Than 4 Residents Per Room.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009
Provide Bedrooms That Hold No More Than 4 Residents Per Room.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 02/20/2009
  • Correction Date: 05/15/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 12/05/2007
  • Correction Date: 02/11/2008

Resident Rights

Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 06/22/2010
  • Correction Date: 09/09/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Windsor Convalescent Center of North Long Beach had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 06/16/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Properly Working Alarms on Sprinkler Valves.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 12/06/2007
  • Correction Date: 01/24/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 03/08/2009
  • Correction Date: 01/01/1900
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 12/06/2007
  • Correction Date: 01/24/2008

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 12/06/2007
  • Correction Date: 01/24/2008
Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010

Interior Finish

Fire-Resistant Interior Walls.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010
Fire-Resistant Room Wall Surfaces.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 12/06/2007
  • Correction Date: 01/24/2008

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 06/16/2010
  • Correction Date: 08/06/2010
Source: Medicare Nursing Home Compare; Department of Health Services of California - Licensing and Certification Program - Retrieved 2011