HALE MAKUA - WAILUKU

The information listed below provides an in-depth look into the type and quality of care offered at Hale Makua - Wailuku. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HALE MAKUA - WAILUKU
1540 LOWER MAIN STREET
WAILUKU, HI 96793
(808) 243-1722

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

94%

Number of Residents and Certified Beds

  • Residents: 117
  • Certified Beds: 124

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Both Resident and Family Counseling Services
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Kahului | Kula | Lanai City

Resident Services

The information below lists services this facility has provided for residents from December through December 2010. During this period, the most common type of service provided was "Clinically Complex". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Hale Makua - Wailuku. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 11-14
- No Signs of depression
100.0%
Total Percent:100.0%
 

Rating Details For Hale Makua - Wailuku

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours37 Minutes55 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours23 Minutes41 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 21 Minutes2 Hours and 39 Minutes
Total Licensed Nurse Hours59 Minutes1 Hour and 36 Minutes
Total Nurse Hours3 Hours and 20 Minutes4 Hours and 14 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Hawaii are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityHawaii Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%93%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%93%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Lose Too Much Weight8%7%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores4%7%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain2%3%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%6%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder72%63%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder4%3%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse19%12%
Percent of Long-Stay Residents Who Were Physically Restrained3%6%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased15%11%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores4%3%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair2%9%
Percent of Long-Stay Residents Who Are More Depressed or Anxious19%12%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination80%85%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/08/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Environmental

Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public.
  • Inspection Date: 11/30/2007
  • Correction Date: 02/04/2008
Provide Bedrooms That Hold No More Than 4 Residents Per Room.
  • Inspection Date: 11/30/2007
  • Correction Date: 02/04/2008
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area.
  • Inspection Date: 11/30/2007
  • Correction Date: 02/04/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 11/30/2007
  • Correction Date: 02/04/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 11/30/2007
  • Correction Date: 02/04/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 11/30/2007
  • Correction Date: 02/04/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 02/13/2009
  • Correction Date: 04/02/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 01/08/2010
  • Correction Date: 02/18/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Hale Makua - Wailuku, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 02/13/2009
  • Correction Date: 04/02/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Hale Makua - Wailuku had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/08/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 02/10/2009
  • Correction Date: 04/02/2009
Source: Medicare Nursing Home Compare; Hawaii Department of Health - Retrieved 2011