THE REDWOODS

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Redwoods. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/10/2010.

Administration

Post Nurse Staffing Information. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Environmental

Keep All Essential Equipment Working Safely. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 09/11/2008 Correction Date: 10/29/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 09/18/2009 Correction Date: 12/09/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 09/18/2009 Correction Date: 11/03/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/11/2008 Correction Date: 10/29/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/18/2009 Correction Date: 12/09/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/10/2010 Correction Date: 11/10/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 09/10/2010 Correction Date: 11/10/2010

The table below lists incident reports by the nursing staff or administration for The Redwoods, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 05/27/2009 Correction Date: 11/19/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 09/18/2009 Correction Date: 11/03/2009

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 09/18/2009 Correction Date: 11/03/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Redwoods had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 09/14/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/18/2008 Correction Date: 10/07/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Portable Fire Extinguishers. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/14/2010 Correction Date: 10/12/2010
Portable Fire Extinguishers. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 09/18/2008 Correction Date: 10/07/2008
Approved Construction Type or Materials. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/18/2008 Correction Date: 10/07/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 09/14/2010 Correction Date: 10/12/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 09/23/2009 Correction Date: 10/15/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 09/23/2009 Correction Date: 10/15/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 09/14/2010 Correction Date: 10/12/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 09/23/2009 Correction Date: 10/15/2009

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 09/18/2008 Correction Date: 10/07/2008