THE REDWOODS

The information listed below provides an in-depth look into the type and quality of care offered at The Redwoods. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

THE REDWOODS
40 CAMINO ALTO
MILL VALLEY, CA 94941
(415) 383-2741

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

81%

Number of Residents and Certified Beds

  • Residents: 47
  • Certified Beds: 58

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Both Resident and Family Counseling Services
  • This Facility is Not Part of a Chain or Franchise

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Redwoods. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 6-103.1%
Total Percent:3.1%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-1071.9%
ADL Index Range: 0-525.0%
Total Percent:96.9%
 

Rating Details For The Redwoods

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours44 Minutes1 Hour and 6 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours36 Minutes36 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 44 Minutes2 Hours and 28 Minutes
Total Licensed Nurse Hours1 Hour and 19 Minutes1 Hour and 42 Minutes
Total Nurse Hours4 Hours and 3 Minutes4 Hours and 11 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityCalifornia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%87%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%86%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse9%10%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder66%58%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores5%12%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection10%8%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-8%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain7%4%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder2%5%
Percent of Long-Stay Residents Who Are More Depressed or Anxious12%9%
Percent of Long-Stay Residents Who Were Physically Restrained-7%
Percent of Long-Stay Residents Who Lose Too Much Weight5%7%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased10%11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%81%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores14%17%
Percent of Short-Stay Residents Who Have Delirium6%2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain26%23%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/10/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Post Nurse Staffing Information.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Have a Detailed, Written Plan for Disasters and Emergencies.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Have a Detailed, Written Plan for Disasters and Emergencies.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Train All Employees on What to Do in an Emergency.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Environmental

Keep All Essential Equipment Working Safely.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 09/11/2008
  • Correction Date: 10/29/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 09/18/2009
  • Correction Date: 12/09/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 09/18/2009
  • Correction Date: 11/03/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 09/11/2008
  • Correction Date: 10/29/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 09/18/2009
  • Correction Date: 12/09/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 09/10/2010
  • Correction Date: 11/10/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for The Redwoods, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 05/27/2009
  • Correction Date: 11/19/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 09/18/2009
  • Correction Date: 11/03/2009

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 09/18/2009
  • Correction Date: 11/03/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Redwoods had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 09/14/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 09/18/2008
  • Correction Date: 10/07/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Portable Fire Extinguishers.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010
Portable Fire Extinguishers.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 09/18/2008
  • Correction Date: 10/07/2008
Approved Construction Type or Materials.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
A Two-Hour-Resistant Firewall in Common Walls.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 09/18/2008
  • Correction Date: 10/07/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Signs That State That Exit Doors Are to Be Kept Closed.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
An Approved Back-Up Procedure for a Faulty Fire Alarm System.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009
Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 09/14/2010
  • Correction Date: 10/12/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 09/23/2009
  • Correction Date: 10/15/2009

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 09/18/2008
  • Correction Date: 10/07/2008
Source: Medicare Nursing Home Compare; Department of Health Services of California - Licensing and Certification Program - Retrieved 2011