MENLO PARK HEALTH CARE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Menlo Park Health Care. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Clinically Complex

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Oregon are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/13/2011.

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/12/2010 Correction Date: 04/25/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/13/2011 Correction Date: 05/30/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 05/13/2011 Correction Date: 05/30/2011

Resident Rights

Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 05/21/2009 Correction Date: 06/08/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 05/13/2011 Correction Date: 05/30/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Menlo Park Health Care, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 10/13/2010 Correction Date: 11/17/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 03/17/2011 Correction Date: 04/03/2011

Quality Care

Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Complaint Filed: 02/28/2011 Correction Date: 03/11/2011
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 03/17/2011 Correction Date: 04/03/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/17/2011 Correction Date: 04/03/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/26/2011 Correction Date: 05/23/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/26/2011 Correction Date: 05/23/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/26/2011 Correction Date: 05/23/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Menlo Park Health Care had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/10/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
Portable Fire Extinguishers. Inspection Date: 05/10/2011 Correction Date: 07/19/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 05/10/2011 Correction Date: 07/19/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/20/2009 Correction Date: 07/07/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 05/10/2011 Correction Date: 06/15/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/10/2011 Correction Date: 07/19/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/10/2011 Correction Date: 06/15/2011

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/10/2011 Correction Date: 06/15/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/10/2010 Correction Date: 04/25/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 05/10/2011 Correction Date: 06/15/2011
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
Properly Maintained Smoke Detectors. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 05/10/2011 Correction Date: 03/10/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Restrictions on the Use of Highly Flammable Materials. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Restrictions on the Use of Flammable Curtains. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 05/10/2011 Correction Date: 06/15/2011
Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 05/10/2011 Correction Date: 07/19/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/10/2011 Correction Date: 07/19/2011
Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub. Inspection Date: 05/10/2011 Correction Date: 06/15/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Proper Medical Gas Storage and Administration Areas. Inspection Date: 05/10/2011 Correction Date: 06/15/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 05/10/2011 Correction Date: 07/19/2011

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 05/20/2009 Correction Date: 07/07/2009

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/10/2010 Correction Date: 04/25/2010
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 05/10/2011 Correction Date: 06/15/2011