THE PINES AT PLACERVILLE HEATHCARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Pines at Placerville Heathcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/17/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/07/2010 Correction Date: 03/05/2010

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Keep All Essential Equipment Working Safely. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Keep Sound Levels Comfortable. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/17/2011 Correction Date: 05/05/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/17/2011 Correction Date: 05/05/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/17/2011 Correction Date: 05/05/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 03/17/2011 Correction Date: 05/05/2011

Resident Assessment

Do an Assessment of the Resident Every Year. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/17/2011 Correction Date: 05/05/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/17/2008 Correction Date: 11/14/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Make Sure That Each Resident Has the Right to Join in Social, Religious, and Community Activities. Inspection Date: 01/07/2010 Correction Date: 03/05/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 03/17/2011 Correction Date: 05/05/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/17/2011 Correction Date: 05/05/2011

The table below lists incident reports by the nursing staff or administration for The Pines at Placerville Heathcare Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 12/17/2008 Correction Date: 10/13/2009

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 10/17/2008 Correction Date: 11/14/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Pines at Placerville Heathcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/23/2011.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 03/23/2011 Correction Date: 05/05/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
Approved Construction Type or Materials. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
Approved Construction Type or Materials. Inspection Date: 03/23/2011 Correction Date: 05/05/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 10/22/2008 Correction Date: 11/06/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 01/12/2010 Correction Date: 02/09/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/23/2011 Correction Date: 05/05/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/23/2011 Correction Date: 05/05/2011

Fire Alarm Systems

An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
Properly Maintained Smoke Detectors. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/23/2011 Correction Date: 05/05/2011
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 03/23/2011 Correction Date: 05/05/2011

Hazardous Area

Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub. Inspection Date: 10/22/2008 Correction Date: 11/06/2008

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 03/23/2011 Correction Date: 05/05/2011

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 01/12/2010 Correction Date: 02/09/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/23/2011 Correction Date: 05/05/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 10/22/2008 Correction Date: 11/06/2008
Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 01/12/2010 Correction Date: 02/09/2010