REGENCY HEALTHCARE & REHAB CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Regency Healthcare & Rehab Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

REGENCY HEALTHCARE & REHAB CENTER
801 N. BROOM STREET
WILMINGTON, DE 19806
(302) 652-3861

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

93%

Number of Residents and Certified Beds

  • Residents: 93
  • Certified Beds: 100

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Individual
  • Offers Both Resident and Family Counseling Services
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Greenville | New Castle | Hockessin

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Regency Healthcare & Rehab Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 0-57.6%
Total Percent:7.6%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-1024.5%
ADL Index Range: 0-515.1%
Total Percent:39.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1611.9%
ADL Index Range: 6-1021.6%
ADL Index Range: 0-50.4%
Total Percent:33.8%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-163.2%
ADL Index Range: 0-52.5%
Total Percent:5.8%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- No Signs of depression
11.5%
Total Percent:11.5%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
1.8%
Total Percent:1.8%
 

Rating Details For Regency Healthcare & Rehab Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours44 Minutes1 Hour and 13 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours50 Minutes46 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 27 Minutes2 Hours and 21 Minutes
Total Licensed Nurse Hours1 Hour and 34 Minutes1 Hour and 60 Minutes
Total Nurse Hours4 Hours4 Hours and 20 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Delaware are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityDelaware Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination84%94%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%94%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder36%52%
Percent of Long-Stay Residents Who Lose Too Much Weight7%8%
Percent of Long-Stay Residents Who Were Physically Restrained-9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased22%16%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores3%3%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair7%5%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain2%3%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse17%13%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder4%4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious14%12%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores11%9%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection9%10%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination71%88%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season77%89%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium1%2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain27%17%
Percent of Short-Stay Residents Who Have Pressure Sores13%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/02/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Get Services Outside the Nursing Home That Meet Professional Standards.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Get Rid of Garbage Properly.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Have Enough Outside Airflow.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 07/25/2009
  • Correction Date: 12/03/2009
Keep Adequate and Comfortable Lighting in All Areas.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009
Get Rid of Garbage Properly.
  • Inspection Date: 05/02/2011
  • Correction Date: 06/15/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 05/02/2011
  • Correction Date: 06/15/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That the Attending Doctor Orders Special Diets.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 05/02/2011
  • Correction Date: 06/15/2011

Quality Care

Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Give or Get Dental Care for Each Resident.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That Each Resident Gets Help to Keep Vision and Hearing.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Give or Get Dental Care for Each Resident.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 05/02/2011
  • Correction Date: 06/15/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 05/02/2011
  • Correction Date: 06/15/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 09/08/2008
  • Correction Date: 11/28/2008
Have a Private Telephone Available for Use.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care.
  • Inspection Date: 07/25/2009
  • Correction Date: 11/24/2009
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate.
  • Inspection Date: 07/25/2009
  • Correction Date: 10/28/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home.
  • Inspection Date: 05/02/2011
  • Correction Date: 06/15/2011

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)04/20/2011$6,500
Denial of Payment for New Admission (DPNA)07/25/2009-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Regency Healthcare & Rehab Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 10/29/2010
  • Correction Date: 01/28/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 04/20/2011
  • Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 04/20/2011
  • Correction Date: 01/01/1900

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 09/08/2008
  • Correction Date: 11/28/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 10/29/2010
  • Correction Date: 12/16/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 10/29/2010
  • Correction Date: 12/16/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 09/08/2008
  • Correction Date: 11/28/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 12/18/2008
  • Correction Date: 02/19/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 10/29/2010
  • Correction Date: 12/16/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 10/29/2010
  • Correction Date: 02/10/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 04/20/2011
  • Correction Date: 01/01/1900

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Complaint Filed: 01/28/2010
  • Correction Date: 03/12/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Complaint Filed: 10/29/2010
  • Correction Date: 01/28/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 10/29/2010
  • Correction Date: 01/28/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Regency Healthcare & Rehab Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/02/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 05/02/2011
  • Correction Date: 05/27/2011

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 05/02/2011
  • Correction Date: 05/27/2011

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 05/02/2011
  • Correction Date: 05/27/2011
Source: Medicare Nursing Home Compare; Health and Social Services of Delaware - Division of Long Term Care and Resident Protection - Retrieved 2011