COURTYARD OF NATCHITOCHES

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Courtyard of Natchitoches. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/20/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 04/03/2008 Correction Date: 01/01/1900

Environmental

Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 04/03/2008 Correction Date: 05/12/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 08/20/2010 Correction Date: 09/10/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 08/20/2010 Correction Date: 09/10/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/20/2010 Correction Date: 09/10/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/03/2008 Correction Date: 05/12/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/03/2008 Correction Date: 01/01/1900
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 06/26/2009 Correction Date: 07/30/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 06/26/2009 Correction Date: 07/30/2009

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/03/2008 Correction Date: 05/12/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/03/2008 Correction Date: 05/12/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 06/26/2009 Correction Date: 07/30/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/20/2010 Correction Date: 09/10/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 08/20/2010 Correction Date: 09/10/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/20/2010 Correction Date: 09/10/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/20/2010 Correction Date: 09/10/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/26/2009 Correction Date: 07/30/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 06/26/2009 Correction Date: 07/30/2009

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 06/26/2009 Correction Date: 01/01/1900
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/20/2010 Correction Date: 09/10/2010

The table below lists incident reports by the nursing staff or administration for Courtyard of Natchitoches, as well as complaints by residents or their family in the previous three years.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Complaint Filed: 04/03/2008 Correction Date: 01/01/1900
Quickly Tell the Resident's Doctor the Results of Lab Tests. Complaint Filed: 04/03/2008 Correction Date: 01/01/1900

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Courtyard of Natchitoches had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/19/2010.

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/01/2008 Correction Date: 04/01/2008
Properly Maintained Smoke Detectors. Inspection Date: 04/01/2008 Correction Date: 05/28/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/19/2010 Correction Date: 09/10/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 06/22/2009 Correction Date: 07/29/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/01/2008 Correction Date: 05/28/2008
Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage. Inspection Date: 06/22/2009 Correction Date: 07/29/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 08/19/2010 Correction Date: 09/10/2010