OREGON MANOR

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Oregon Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Wisconsin are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/16/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/28/2009 Correction Date: 06/28/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 05/28/2009 Correction Date: 06/28/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/28/2009 Correction Date: 06/28/2009

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 06/19/2008 Correction Date: 07/31/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 05/28/2009 Correction Date: 06/28/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 06/19/2008 Correction Date: 08/07/2008
Do an Assessment of the Resident Every Year. Inspection Date: 05/28/2009 Correction Date: 06/28/2009
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Do an Assessment of the Resident Every Year. Inspection Date: 08/16/2010 Correction Date: 09/20/2010
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Resident Rights

Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 08/16/2010 Correction Date: 09/20/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Oregon Manor, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/15/2008 Correction Date: 05/15/2008
Have a Program to Keep Infection from Spreading. Complaint Filed: 04/15/2008 Correction Date: 05/15/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/22/2010 Correction Date: 06/14/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 04/22/2010 Correction Date: 07/22/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 08/07/2008 Correction Date: 09/08/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 08/07/2008 Correction Date: 09/08/2008
Make Sure That Each Resident's Nutritional Needs Were Met. Complaint Filed: 04/22/2010 Correction Date: 06/14/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Complaint Filed: 04/22/2010 Correction Date: 06/14/2010

Resident Assessment

Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Complaint Filed: 04/15/2008 Correction Date: 05/15/2008
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Complaint Filed: 04/15/2008 Correction Date: 05/15/2008
Electronically Record and Report Resident Status Assessments in a Timely Manner As Required in Order to Monitor Resident Health and Progress. Complaint Filed: 04/15/2008 Correction Date: 05/15/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/22/2010 Correction Date: 07/22/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 04/22/2010 Correction Date: 06/14/2010
Let Residents Give Themselves Their Drugs if They Are Able. Complaint Filed: 04/22/2010 Correction Date: 07/22/2010
Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home. Complaint Filed: 04/22/2010 Correction Date: 06/14/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Oregon Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/25/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 05/27/2009 Correction Date: 05/29/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/27/2009 Correction Date: 06/20/2009
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Building Construction

A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 06/19/2008 Correction Date: 08/20/2008

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 06/19/2008 Correction Date: 07/23/2008
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 05/27/2009 Correction Date: 06/05/2009
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 05/27/2009 Correction Date: 06/20/2009
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 06/19/2008 Correction Date: 07/09/2008
Exits That Are Accessible at All Times. Inspection Date: 05/27/2009 Correction Date: 06/26/2009

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways. Inspection Date: 05/27/2009 Correction Date: 06/20/2009

Furnishings and Decorations

Restrictions on the Use of Flammable Curtains. Inspection Date: 05/27/2009 Correction Date: 05/27/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 06/19/2008 Correction Date: 06/23/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/27/2009 Correction Date: 05/27/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 06/19/2008 Correction Date: 07/25/2008
Properly Located and Lighted "Exit" Signs. Inspection Date: 05/27/2009 Correction Date: 06/03/2009
Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 05/27/2009 Correction Date: 06/24/2009
Fire-Resistant Room Wall Surfaces. Inspection Date: 05/27/2009 Correction Date: 06/28/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 06/19/2008 Correction Date: 06/23/2008
Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage. Inspection Date: 06/19/2008 Correction Date: 06/30/2008

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 05/27/2009 Correction Date: 05/27/2009
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 08/25/2010 Correction Date: 09/25/2010

Vertical Openings

Protected Exits That Allow the Resident to Escape the Building. Inspection Date: 05/27/2009 Correction Date: 06/28/2009