HILLCREST MANOR CARE CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Ohio are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/31/2011.

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/04/2010 Correction Date: 04/02/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/31/2011 Correction Date: 05/11/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 03/04/2010 Correction Date: 04/02/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 03/31/2011 Correction Date: 05/11/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 02/06/2009 Correction Date: 04/29/2009

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 02/06/2009 Correction Date: 04/29/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 03/31/2011 Correction Date: 05/11/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/04/2010 Correction Date: 04/02/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/31/2011 Correction Date: 05/11/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that HiLLCrest Manor Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/29/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/29/2011 Correction Date: 05/11/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 02/06/2009 Correction Date: 05/04/2009

Building Service Equipment

Restrictions on the Use of Portable Space Heaters. Inspection Date: 02/06/2009 Correction Date: 04/29/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/06/2009 Correction Date: 05/04/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/29/2011 Correction Date: 05/11/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/06/2009 Correction Date: 04/29/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/05/2010 Correction Date: 04/02/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 03/29/2011 Correction Date: 05/11/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 02/06/2009 Correction Date: 04/29/2009

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways. Inspection Date: 02/06/2009 Correction Date: 05/04/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/06/2009 Correction Date: 05/04/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/05/2010 Correction Date: 04/02/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/29/2011 Correction Date: 05/11/2011

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 02/06/2009 Correction Date: 05/04/2009
Fire-Resistant Room Wall Surfaces. Inspection Date: 02/06/2009 Correction Date: 05/04/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/29/2011 Correction Date: 05/11/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 02/06/2009 Correction Date: 05/04/2009