WINDSOR GARDENS CONVALESCENT LONG BEACH

The information listed below provides an in-depth look into the type and quality of care offered at Windsor Gardens Convalescent Long Beach. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WINDSOR GARDENS CONVALESCENT LONG BEACH
3232 E. ARTESIA BLVD.
LONG BEACH, CA 90805
(562) 422-9219

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

99%

Number of Residents and Certified Beds

  • Residents: 197
  • Certified Beds: 199

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Bellflower | Paramount | Downey

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Windsor Gardens Convalescent Long Beach. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1641.9%
ADL Index Range: 6-1016.9%
ADL Index Range: 0-52.9%
Total Percent:61.7%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-169.8%
ADL Index Range: 6-105.0%
ADL Index Range: 0-52.3%
Total Percent:17.1%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-162.2%
ADL Index Range: 6-102.5%
ADL Index Range: 0-50.8%
Total Percent:5.5%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-161.1%
ADL Index Range: 6-100.08%
Total Percent:1.2%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- No Signs of depression
0.1%
ADL Index Range: 6-10
- No Signs of depression
1.3%
ADL Index Range: 2-5
- No Signs of depression
0.8%
Total Percent:2.2%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 15-16
- No Signs of depression
1.6%
ADL Index Range: 11-14
- No Signs of depression
0.9%
ADL Index Range: 6-10
- Signs of depression
0.4%
ADL Index Range: 6-10
- No Signs of depression
0.5%
ADL Index Range: 2-5
- Signs of depression
0.4%
ADL Index Range: 2-5
- No Signs of depression
0.4%
ADL Index Range: 0-1
- No Signs of depression
0.08%
Total Percent:4.2%
 

Behavioral Symptoms and Cognitive Performance

  • Cognitive impairment BIMS score less than or equal to 9
  • CPS great than or equal to 3
  • Hallucinations or delusions
  • Physical or verbal behavioral symptoms toward others
  • Other behavioral symptoms
  • Rejection of care or wandering
  • Activities of Daily Living (ADL) score of 5 or less
ADL Index Range: 2-5
- Less restorative nursing
1.9%
ADL Index Range: 0-1
- Less restorative nursing
0.4%
Total Percent:2.3%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 15-16
- Less restorative nursing
0.4%
ADL Index Range: 11-14
- Two or more restorative nursing on 6+ days/wk
0.2%
ADL Index Range: 11-14
- Less restorative nursing
1.9%
ADL Index Range: 6-10
- Less restorative nursing
1.8%
ADL Index Range: 0-1
- Less restorative nursing
1.4%
Total Percent:5.7%
 

Rating Details For Windsor Gardens Convalescent Long Beach

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours20 Minutes1 Hour and 12 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours49 Minutes43 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 12 Minutes2 Hours and 36 Minutes
Total Licensed Nurse Hours1 Hour and 9 Minutes1 Hour and 55 Minutes
Total Nurse Hours3 Hours and 20 Minutes4 Hours and 31 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityCalifornia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination68%86%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season72%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Are More Depressed or Anxious10%9%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%5%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores9%12%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased20%11%
Percent of Long-Stay Residents Who Were Physically Restrained11%7%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%8%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair2%8%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse20%10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%4%
Percent of Long-Stay Residents Who Lose Too Much Weight5%7%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder54%58%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season58%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination56%81%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain6%23%
Percent of Short-Stay Residents Who Have Pressure Sores10%17%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/05/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Quickly Tell the Resident's Doctor the Results of Lab Tests.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Hire a Qualified Social Worker; or in Homes with More Than 120 Beds, Hire a Qualified Full-Time Social Worker.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/04/2008
  • Correction Date: 05/02/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Get Rid of Garbage Properly.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Provide Bedrooms That Hold No More Than 4 Residents Per Room.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Get Rid of Garbage Properly.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Have Enough Outside Airflow.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 01/04/2008
  • Correction Date: 05/02/2008
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 01/04/2008
  • Correction Date: 05/02/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 01/04/2008
  • Correction Date: 05/02/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Resident Assessment

Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 04/03/2009
  • Correction Date: 08/18/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 01/04/2008
  • Correction Date: 04/11/2008
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Try to Resolve Each Resident's Complaints Quickly.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility.
  • Inspection Date: 08/05/2010
  • Correction Date: 09/27/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Windsor Gardens Convalescent Long Beach had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/03/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 04/19/2009
  • Correction Date: 05/08/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 08/03/2010
  • Correction Date: 08/31/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 08/03/2010
  • Correction Date: 08/31/2010

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials.
  • Inspection Date: 12/14/2007
  • Correction Date: 12/25/2007

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 04/19/2009
  • Correction Date: 05/08/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 08/03/2010
  • Correction Date: 08/31/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 04/19/2009
  • Correction Date: 05/08/2009
Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 08/03/2010
  • Correction Date: 08/31/2010
Source: Medicare Nursing Home Compare; Department of Health Services of California - Licensing and Certification Program - Retrieved 2011