FRIENDSHIP MANOR NURSING HOME

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Kentucky are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/19/2011.

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 11/26/2008 Correction Date: 01/09/2009

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/11/2010 Correction Date: 03/16/2010
Get Rid of Garbage Properly. Inspection Date: 01/19/2011 Correction Date: 02/18/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 01/19/2011 Correction Date: 02/28/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 01/19/2011 Correction Date: 02/28/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/11/2010 Correction Date: 04/15/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/19/2011 Correction Date: 02/28/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 11/26/2008 Correction Date: 01/09/2009

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/11/2010 Correction Date: 04/15/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/11/2010 Correction Date: 04/16/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/19/2011 Correction Date: 02/28/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 11/26/2008 Correction Date: 01/09/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 03/11/2010 Correction Date: 03/12/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/11/2010 Correction Date: 04/15/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Friendship Manor Nursing Home, as well as complaints by residents or their family in the previous three years.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Complaint Filed: 04/14/2008 Correction Date: 05/02/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 04/14/2008 Correction Date: 05/02/2008

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/14/2008 Correction Date: 05/02/2008
Provide Needed Housekeeping and Maintenance. Complaint Filed: 10/20/2009 Correction Date: 11/13/2009

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 03/03/2009 Correction Date: 03/28/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 04/20/2011 Correction Date: 05/09/2011
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 04/20/2011 Correction Date: 05/09/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 04/14/2008 Correction Date: 05/02/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 01/19/2011 Correction Date: 02/28/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 04/14/2008 Correction Date: 05/02/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/14/2008 Correction Date: 05/02/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Friendship Manor Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/19/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 01/19/2011 Correction Date: 01/01/1900

Building Service Equipment

Restrictions on the Use of Portable Space Heaters. Inspection Date: 01/19/2011 Correction Date: 01/01/1900

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/09/2010 Correction Date: 03/16/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 01/19/2011 Correction Date: 01/01/1900

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 01/19/2011 Correction Date: 01/01/1900

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 01/19/2011 Correction Date: 01/01/1900

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials. Inspection Date: 01/19/2011 Correction Date: 01/01/1900

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 11/18/2008 Correction Date: 01/09/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 01/19/2011 Correction Date: 01/01/1900
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 01/19/2011 Correction Date: 01/01/1900