LONGWOOD MANOR CONVALESCENT HOSPITAL

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Longwood Manor Convalescent Hospital. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Extensive Services

Special Care High

Special Care Low

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/12/2010.

Administration

Give Lab Tests Only when the Attending Doctor Ordered Them. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Keep Complete, Dated Lab Records in the Resident's File. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Keep Temperature Levels Comfortable and Safe. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/18/2009 Correction Date: 04/13/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 07/12/2010 Correction Date: 09/16/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/25/2008 Correction Date: 03/03/2008
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/18/2009 Correction Date: 04/13/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 07/12/2010 Correction Date: 09/16/2010

The table below lists incident reports by the nursing staff or administration for Longwood Manor Convalescent Hospital, as well as complaints by residents or their family in the previous three years.

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 07/12/2010 Correction Date: 09/16/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Longwood Manor Convalescent Hospital had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/12/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/21/2009 Correction Date: 04/03/2009
Portable Fire Extinguishers. Inspection Date: 03/21/2009 Correction Date: 04/03/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/12/2010 Correction Date: 08/03/2010
Portable Fire Extinguishers. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 01/25/2008 Correction Date: 02/11/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/21/2009 Correction Date: 04/03/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/12/2010 Correction Date: 08/03/2010
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/21/2009 Correction Date: 04/03/2009
Exits That Are Accessible at All Times. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 01/25/2008 Correction Date: 02/11/2008

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 07/12/2010 Correction Date: 08/03/2010
Properly Located and Lighted "Exit" Signs. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 03/21/2009 Correction Date: 04/03/2009

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 01/25/2008 Correction Date: 02/11/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/21/2009 Correction Date: 04/03/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 07/12/2010 Correction Date: 08/03/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/21/2009 Correction Date: 04/03/2009