WOLFEBORO BAY CARE AND REHABILITATION CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Wolfeboro Bay Care and Rehabilitation Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WOLFEBORO BAY CARE AND REHABILITATION CENTER
39 CLIPPER DRIVE
WOLFEBORO, NH 03894
(603) 569-3950

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

89%

Number of Residents and Certified Beds

  • Residents: 93
  • Certified Beds: 104

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Both Resident and Family Counseling Services
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Laconia | Meredith | Rochester

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Wolfeboro Bay Care and Rehabilitation Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1611.3%
ADL Index Range: 6-1015.5%
ADL Index Range: 0-55.7%
Total Percent:32.6%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1616.3%
ADL Index Range: 6-1019.1%
ADL Index Range: 0-58.5%
Total Percent:43.9%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-165.3%
ADL Index Range: 6-105.0%
Total Percent:10.3%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-163.2%
ADL Index Range: 6-100.8%
ADL Index Range: 0-50.3%
Total Percent:4.2%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- No Signs of depression
1.8%
Total Percent:1.8%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 6-10
- No Signs of depression
3.9%
Total Percent:3.9%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 6-10
- Less restorative nursing
3.3%
Total Percent:3.3%
 

Rating Details For Wolfeboro Bay Care and Rehabilitation Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours24 Minutes1 Hour and 1 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours40 Minutes37 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 8 Minutes2 Hours and 21 Minutes
Total Licensed Nurse Hours1 Hour and 4 Minutes1 Hour and 39 Minutes
Total Nurse Hours3 Hours and 12 Minutes3 Hours and 60 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for New Hampshire are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityNew Hampshire Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%94%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%94%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%6%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder27%51%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection9%8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased12%17%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-4%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain1%3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious23%18%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%15%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores12%8%
Percent of Long-Stay Residents Who Lose Too Much Weight5%7%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores3%3%
Percent of Long-Stay Residents Who Were Physically Restrained2%4%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90%90%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season84%90%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores12%11%
Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain25%24%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/14/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 05/14/2010
  • Correction Date: 06/30/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 05/08/2008
  • Correction Date: 06/22/2008

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 05/14/2010
  • Correction Date: 06/30/2010

Resident Assessment

Check and Update (If Needed) Each Resident's Assessment Every 3 Months.
  • Inspection Date: 05/08/2008
  • Correction Date: 06/22/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009

Resident Rights

Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment.
  • Inspection Date: 05/08/2008
  • Correction Date: 06/22/2008

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)12/07/2010$5,850

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Wolfeboro Bay Care and Rehabilitation Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Complaint Filed: 12/07/2010
  • Correction Date: 12/14/2010
Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 12/07/2010
  • Correction Date: 12/14/2010

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property.
  • Complaint Filed: 12/07/2010
  • Correction Date: 12/14/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 12/07/2010
  • Correction Date: 12/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 12/07/2010
  • Correction Date: 12/14/2010

Resident Rights

Honor All of the Resident's Rights As a Resident of the Nursing Home and As a Citizen or Resident of the United States.
  • Complaint Filed: 12/07/2010
  • Correction Date: 12/14/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Wolfeboro Bay Care and Rehabilitation Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/12/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 05/07/2008
  • Correction Date: 07/21/2008
An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 04/30/2009
  • Correction Date: 06/14/2009

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof.
  • Inspection Date: 05/07/2008
  • Correction Date: 06/20/2008
Resident Room Doors of Proper Design and Width.
  • Inspection Date: 05/07/2008
  • Correction Date: 07/21/2008
Exits That Are Accessible at All Times.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010
Proper Exit Design.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 04/30/2009
  • Correction Date: 08/25/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010
Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 05/12/2010
  • Correction Date: 06/30/2010
Source: Medicare Nursing Home Compare; Health Facility Administration of New Hampshire - Retrieved 2011