HERITAGE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Heritage Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HERITAGE CENTER
101-13TH STREET
HUNTINGTON, WV 25701
(304) 525-7622

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

96%

Number of Residents and Certified Beds

Residents: 153
Certified Beds: 160

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Both Resident and Family Counseling Services
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Wayne | Hamlin | Hurricane

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	1.2%
ADL Index Range: 2-10	1.3%
Total Percent:	2.5%

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	13.4%
ADL Index Range: 6-10	27.7%
ADL Index Range: 0-5	8.9%
Total Percent:	50.0%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	0.6%
ADL Index Range: 6-10	8.4%
ADL Index Range: 0-5	1.9%
Total Percent:	10.9%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	0.9%
ADL Index Range: 6-10	8.5%
Total Percent:	9.5%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	3.2%
ADL Index Range: 6-10	6.2%
ADL Index Range: 0-5	3.1%
Total Percent:	12.5%

Low Rehabilitation

Rehabilitation 45 Minutes Per Week Minimum

Three days any combination of three rehabilitation disciplines
Two services of restorative nursing six days per week

ADL Index Range: 11-16	0.3%
Total Percent:	0.3%

Extensive Services

Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-16 - Tracheostomy care or ventilator/respirator	3.9%
ADL Index Range: 2-16 - Isolation for active infectious disease	0.7%
Total Percent:	4.6%

Special Care High

Comatose
Septicemia
Diabetes with daily injections and a change of order two or more days
Quadriplegia with ADL score greater or equal to 5
Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
Fever with pneumonia, or vomiting, or weight loss, or feeding tube
Parenteral/IV feedings
Respiratory therapy for 7 days
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 15-16 - No Signs of depression	0.2%
ADL Index Range: 11-14 - No Signs of depression	0.8%
ADL Index Range: 6-10 - No Signs of depression	2.2%
Total Percent:	3.2%

Special Care Low

Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
Respiratory failure and oxygen therapy while a resident
Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
Ulcers: 2 or more venous or arterial ulcers
Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
Foot infection/diabetic foot ulcer/open lesions of foot with treatment
Radiation therapy while a resident
Dialysis while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-14 - No Signs of depression	0.7%
ADL Index Range: 6-10 - No Signs of depression	1.3%
Total Percent:	2.0%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 11-14 - No Signs of depression	0.09%
ADL Index Range: 6-10 - No Signs of depression	1.4%
Total Percent:	1.5%

Behavioral Symptoms and Cognitive Performance

Cognitive impairment BIMS score less than or equal to 9
CPS great than or equal to 3
Hallucinations or delusions
Physical or verbal behavioral symptoms toward others
Other behavioral symptoms
Rejection of care or wandering
Activities of Daily Living (ADL) score of 5 or less

ADL Index Range: 0-1 - Less restorative nursing	0.6%
Total Percent:	0.6%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 15-16 - Less restorative nursing	0.6%
ADL Index Range: 11-14 - Less restorative nursing	1.1%
ADL Index Range: 0-1 - Less restorative nursing	0.6%
Total Percent:	2.3%

Rating Details For Heritage Center

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for West Virginia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

West Virginia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	24%	90%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	89%	93%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	48%	55%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	16%	18%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	20%	11%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	2%	3%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	15%	11%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	9%	15%
Percent of Long-Stay Residents Who Lose Too Much Weight	12%	10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	3%	3%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	12%	13%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	15%	8%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	6%
Percent of Long-Stay Residents Who Were Physically Restrained	-	4%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	73%	86%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	8%	84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium	1%	2%
Percent of Short-Stay Residents Who Have Pressure Sores	17%	15%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	19%	18%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/13/2009.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Post Nurse Staffing Information. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Follow All Laws and Professional Standards. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Follow All Laws and Professional Standards. Inspection Date: 08/13/2009 Correction Date: 09/29/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 08/13/2009 Correction Date: 09/29/2009

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.

Inspection Date: 05/08/2008
Correction Date: 06/19/2008

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.

Inspection Date: 08/30/2007
Correction Date: 10/25/2007

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/08/2008 Correction Date: 06/19/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Properly Mark Drugs and Other Similar Products. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 08/13/2009 Correction Date: 09/29/2009

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/13/2009 Correction Date: 09/29/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/13/2009 Correction Date: 09/29/2009

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 08/13/2009 Correction Date: 09/29/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/13/2009 Correction Date: 09/29/2009

Resident Rights

Give the Resident's Legal Representative the Same Rights As the Resident. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Let Each Resident Choose Whether to Manage His or Her Own Money or Deposit It with the Nursing Home. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 08/30/2007 Correction Date: 10/25/2007
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/08/2008 Correction Date: 06/19/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 08/13/2009 Correction Date: 09/29/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 08/13/2009 Correction Date: 09/29/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 08/13/2009 Correction Date: 09/29/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/13/2009 Correction Date: 09/29/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Heritage Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected