THE OAKS AT SWEETEN CREEK

The information listed below provides an in-depth look into the type and quality of care offered at The Oaks at Sweeten Creek. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

THE OAKS AT SWEETEN CREEK
3864 SWEETEN CREEK RD
ARDEN, NC 28704
(828) 681-0904

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

93%

Number of Residents and Certified Beds

  • Residents: 93
  • Certified Beds: 100

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Individual
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Fletcher | Asheville | Fairview

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Oaks at Sweeten Creek. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-102.2%
Total Percent:2.2%
 

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-162.3%
ADL Index Range: 2-100.3%
Total Percent:2.6%
 

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-160.08%
Total Percent:0.08%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-165.0%
ADL Index Range: 6-107.3%
ADL Index Range: 0-525.8%
Total Percent:38.1%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.3%
ADL Index Range: 6-103.5%
ADL Index Range: 0-512.5%
Total Percent:17.2%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-104.9%
ADL Index Range: 0-510.9%
Total Percent:15.8%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-160.8%
ADL Index Range: 6-104.7%
ADL Index Range: 0-54.8%
Total Percent:10.3%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Tracheostomy care or ventilator/respirator
5.2%
ADL Index Range: 2-16
- Isolation for active infectious disease
1.0%
Total Percent:6.1%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-5
- Signs of depression
1.0%
ADL Index Range: 2-5
- No Signs of depression
1.1%
Total Percent:2.1%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 15-16
- No Signs of depression
0.4%
ADL Index Range: 11-14
- No Signs of depression
1.1%
ADL Index Range: 2-5
- No Signs of depression
0.7%
Total Percent:2.2%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 15-16
- Less restorative nursing
0.8%
ADL Index Range: 11-14
- Less restorative nursing
1.3%
ADL Index Range: 0-1
- Less restorative nursing
1.2%
Total Percent:3.3%
 

Rating Details For The Oaks at Sweeten Creek

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours1 Hour and 1 Minutes1 Hour and 12 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours43 Minutes40 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 8 Minutes2 Hours and 12 Minutes
Total Licensed Nurse Hours1 Hour and 44 Minutes1 Hour and 52 Minutes
Total Nurse Hours3 Hours and 52 Minutes4 Hours and 4 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for North Carolina are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityNorth Carolina Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%92%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%92%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder4%4%
Percent of Long-Stay Residents Who Lose Too Much Weight4%9%
Percent of Long-Stay Residents Who Were Physically Restrained1%4%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder21%60%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%11%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse4%12%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair2%9%
Percent of Long-Stay Residents Who Are More Depressed or Anxious9%15%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain2%3%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores1%4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased15%20%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores9%11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%83%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain11%17%
Percent of Short-Stay Residents Who Have Pressure Sores6%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/30/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 03/25/2009
  • Correction Date: 05/05/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 03/25/2009
  • Correction Date: 05/29/2009

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008

Nutrition and Dietary

Provide a Tasty and Well-Balanced Diet That Meets the Nutritional Needs of Each Resident.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/28/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 03/25/2009
  • Correction Date: 05/05/2009
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/28/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 02/06/2008
  • Correction Date: 03/05/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 03/25/2009
  • Correction Date: 05/05/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 03/25/2009
  • Correction Date: 05/29/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 03/25/2009
  • Correction Date: 05/05/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/28/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 03/25/2009
  • Correction Date: 04/22/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 03/25/2009
  • Correction Date: 04/22/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record.
  • Inspection Date: 03/25/2009
  • Correction Date: 04/22/2009

Resident Rights

Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/28/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 04/30/2010
  • Correction Date: 05/28/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)03/25/2009$8,450

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for The Oaks at Sweeten Creek, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 04/30/2010
  • Correction Date: 05/28/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Complaint Filed: 12/30/2008
  • Correction Date: 01/21/2009

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Complaint Filed: 12/30/2008
  • Correction Date: 01/21/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 07/22/2010
  • Correction Date: 08/19/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 06/29/2009
  • Correction Date: 07/27/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Oaks at Sweeten Creek had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 06/09/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 06/09/2010
  • Correction Date: 06/16/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 06/09/2010
  • Correction Date: 06/16/2010

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/20/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 03/06/2008
  • Correction Date: 04/30/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 03/06/2008
  • Correction Date: 04/30/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/20/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 06/09/2010
  • Correction Date: 06/16/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 03/06/2008
  • Correction Date: 04/30/2008

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 06/09/2010
  • Correction Date: 06/16/2010
Source: Medicare Nursing Home Compare; Division of Health Service Regulation-Nursing Home Licensure and Certification - Retrieved 2011