CLIFFSIDE REHAB & HEALTH CARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Cliffside Rehab & Health Care Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

CLIFFSIDE REHAB & HEALTH CARE CENTER
119 - 19 GRAHAM COURT
FLUSHING, NY 11354
(718) 886-0700

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

94%

Number of Residents and Certified Beds

  • Residents: 204
  • Certified Beds: 218

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

East Elmhurst | Whitestone | Corona

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Medium Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Cliffside Rehab & Health Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-162.5%
ADL Index Range: 2-101.1%
Total Percent:3.7%
 

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-161.9%
ADL Index Range: 2-101.3%
Total Percent:3.3%
 

High Rehabilitation Plus Extensive Services

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-162.8%
Total Percent:2.8%
 

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-160.3%
Total Percent:0.3%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-163.5%
ADL Index Range: 6-107.0%
ADL Index Range: 0-52.1%
Total Percent:12.6%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1613.0%
ADL Index Range: 6-106.4%
ADL Index Range: 0-52.1%
Total Percent:21.4%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-166.6%
ADL Index Range: 6-102.1%
ADL Index Range: 0-52.3%
Total Percent:11.0%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-163.7%
ADL Index Range: 6-106.2%
ADL Index Range: 0-511.7%
Total Percent:21.5%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Tracheostomy care and ventilator/respirator
12.2%
ADL Index Range: 2-16
- Tracheostomy care or ventilator/respirator
1.1%
Total Percent:13.4%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- Signs of depression
1.2%
ADL Index Range: 15-16
- No Signs of depression
1.1%
ADL Index Range: 11-14
- No Signs of depression
2.6%
Total Percent:4.9%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- No Signs of depression
4.0%
ADL Index Range: 11-14
- No Signs of depression
0.1%
Total Percent:4.2%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
0.9%
Total Percent:0.9%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 11-14
- Less restorative nursing
0.1%
Total Percent:0.1%
 

Rating Details For Cliffside Rehab & Health Care Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours1 Hour1 Hour and 23 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours32 Minutes56 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 42 Minutes2 Hours and 37 Minutes
Total Licensed Nurse Hours1 Hour and 32 Minutes2 Hours and 19 Minutes
Total Nurse Hours4 Hours and 14 Minutes4 Hours and 56 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for New York are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityNew York Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%93%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%93%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have Moderate to Severe Pain4%3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious16%14%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection12%8%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores22%13%
Percent of Long-Stay Residents Who Lose Too Much Weight4%8%
Percent of Long-Stay Residents Who Were Physically Restrained6%4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased8%14%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse11%13%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder3%4%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder64%53%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores1%3%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90%87%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%87%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain20%16%
Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Have Pressure Sores24%15%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 11/18/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Medical Records for the Length of Time That is Required.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Nutrition and Dietary

Provide Food in a Way That Meets a Resident's Needs.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Provide Food in a Way That Meets a Resident's Needs.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 11/18/2010
  • Correction Date: 01/10/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 11/18/2010
  • Correction Date: 01/10/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 11/18/2010
  • Correction Date: 01/10/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Resident Rights

Provide Proof That All Residents' Personal Money Which is Deposited with the Nursing Home, is Secure.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Let Residents Give Themselves Their Drugs if They Are Able.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Cliffside Rehab & Health Care Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident.
  • Complaint Filed: 06/17/2010
  • Correction Date: 07/06/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Cliffside Rehab & Health Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/18/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 11/18/2010
  • Correction Date: 12/01/2010

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 11/03/2009
  • Correction Date: 12/04/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 11/18/2010
  • Correction Date: 01/10/2011

Illumination and Emergency Power

Proper Backup Exit Lighting.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 09/24/2008
  • Correction Date: 10/07/2008
Source: Medicare Nursing Home Compare; New York State Department of Health - Retrieved 2011