THE VILLAGE AT GERMANTOWN

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Village at Germantown. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

Medium Rehabilitation

Special Care Low

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Tennessee are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/08/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 04/08/2009 Correction Date: 04/29/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/28/2008 Correction Date: 06/12/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 05/28/2008 Correction Date: 06/12/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 04/08/2009 Correction Date: 04/29/2009

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 05/28/2008 Correction Date: 06/12/2008

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/28/2008 Correction Date: 06/12/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 04/08/2009 Correction Date: 04/29/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/08/2009 Correction Date: 04/29/2009
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 07/08/2010 Correction Date: 07/27/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/08/2010 Correction Date: 07/09/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 05/28/2008 Correction Date: 06/12/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 04/08/2009 Correction Date: 04/29/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 07/08/2010 Correction Date: 07/29/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 07/08/2010 Correction Date: 07/09/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 05/28/2008 Correction Date: 06/12/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/08/2009 Correction Date: 04/29/2009

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 04/08/2009 Correction Date: 04/29/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/08/2010 Correction Date: 08/02/2010

The table below lists incident reports by the nursing staff or administration for The Village at Germantown, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 09/24/2009 Correction Date: 10/24/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 07/08/2010 Correction Date: 07/17/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 09/24/2009 Correction Date: 10/24/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Village at Germantown had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/08/2010.

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 05/28/2008 Correction Date: 06/18/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/28/2008 Correction Date: 06/18/2008