HAYWARD CONVALESCENT HOSPITAL

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Hayward Convalescent Hospital. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Clinically Complex

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 10/14/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
1) Set Up a Group That is Legally Responsible for Writing and Setting Up Policies for Leading and Running the Nursing Home; or 2) Hire a Properly Licensed Administrator. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Nutrition and Dietary

Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/10/2009 Correction Date: 10/10/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 07/25/2008 Correction Date: 08/25/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/14/2010 Correction Date: 12/17/2010
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 10/14/2010 Correction Date: 12/17/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Hayward Convalescent Hospital had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 10/29/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Portable Fire Extinguishers. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/29/2010 Correction Date: 12/03/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 08/13/2008 Correction Date: 08/28/2008
Approved Construction Type or Materials. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Approved Construction Type or Materials. Inspection Date: 10/29/2010 Correction Date: 12/03/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/13/2008 Correction Date: 08/28/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 10/29/2010 Correction Date: 12/03/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/29/2010 Correction Date: 12/03/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 08/13/2008 Correction Date: 08/28/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/29/2010 Correction Date: 12/03/2010

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 08/13/2008 Correction Date: 08/28/2008
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 09/15/2009 Correction Date: 10/14/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 08/13/2008 Correction Date: 08/28/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/13/2008 Correction Date: 08/28/2008

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 08/13/2008 Correction Date: 08/28/2008
Proper Medical Gas Storage and Administration Areas. Inspection Date: 09/15/2009 Correction Date: 10/14/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/29/2010 Correction Date: 12/03/2010