HERITAGE TOWERS

The information listed below provides an in-depth look into the type and quality of care offered at Heritage Towers. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HERITAGE TOWERS
200 VETERANS LANE
DOYLESTOWN, PA 18901
(215) 345-4300

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

93%

Number of Residents and Certified Beds

  • Residents: 56
  • Certified Beds: 60

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Only Resident Counseling
  • Part of a Continuing Care Retirement Community (CCRC)
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Warrington | Buckingham | Warminster

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Towers. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 6-1016.7%
Total Percent:16.7%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1612.8%
ADL Index Range: 6-1037.2%
ADL Index Range: 0-52.3%
Total Percent:52.3%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-1023.2%
Total Percent:23.2%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-164.9%
ADL Index Range: 6-102.9%
Total Percent:7.8%
 

Rating Details For Heritage Towers

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours1 Hour and 6 Minutes1 Hour and 14 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours32 Minutes45 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 22 Minutes2 Hours and 42 Minutes
Total Licensed Nurse Hours1 Hour and 38 Minutes1 Hour and 58 Minutes
Total Nurse Hours3 Hours and 60 Minutes4 Hours and 41 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Pennsylvania are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityPennsylvania Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%90%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%89%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Are More Depressed or Anxious15%19%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-4%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain4%3%
Percent of Long-Stay Residents Who Lose Too Much Weight5%8%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores9%11%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder3%5%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder76%63%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection8%7%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse12%17%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased9%18%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%84%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores13%13%
Percent of Short-Stay Residents Who Have Delirium1%3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain16%20%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/09/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 12/09/2010
  • Correction Date: 01/09/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 12/04/2008
  • Correction Date: 01/15/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 12/09/2010
  • Correction Date: 01/09/2011

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 12/09/2010
  • Correction Date: 01/09/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010
Provide Proof That All Residents' Personal Money Which is Deposited with the Nursing Home, is Secure.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 01/22/2010
  • Correction Date: 02/15/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 12/09/2010
  • Correction Date: 01/09/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Heritage Towers, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 07/31/2008
  • Correction Date: 09/25/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 08/19/2008
  • Correction Date: 09/25/2008

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 04/07/2009
  • Correction Date: 05/01/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heritage Towers had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/10/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/26/2010
An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Building Construction

A Two-Hour-Resistant Firewall in Common Walls.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
A Two-Hour-Resistant Firewall in Common Walls.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/19/2010
A Two-Hour-Resistant Firewall in Common Walls.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
Properly Constructed Linen or Trash Chutes.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
Properly Constructed Linen or Trash Chutes.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/26/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 02/02/2010
  • Correction Date: 03/24/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof.
  • Inspection Date: 02/02/2010
  • Correction Date: 03/17/2010
Exits That Are Accessible at All Times.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/08/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/22/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
Protected Exits That Allow the Resident to Escape the Building.
  • Inspection Date: 12/10/2008
  • Correction Date: 01/31/2009
Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/19/2010
Protected Exits That Allow the Resident to Escape the Building.
  • Inspection Date: 02/02/2010
  • Correction Date: 02/19/2010
Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 11/10/2010
  • Correction Date: 12/31/2010
Source: Medicare Nursing Home Compare; Pennsylvania Department of Health - Retrieved 2011