EVANGELINE OAKS GUEST HOUSE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Evangeline Oaks Guest House. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/01/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 02/20/2009 Correction Date: 05/15/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 04/01/2011 Correction Date: 01/01/1900
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 04/01/2011 Correction Date: 04/21/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/20/2009 Correction Date: 05/15/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/01/2011 Correction Date: 01/01/1900

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 04/01/2011 Correction Date: 04/21/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/29/2010 Correction Date: 03/15/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/01/2011 Correction Date: 04/21/2011

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Give or Get Dental Care for Each Resident. Inspection Date: 04/01/2011 Correction Date: 04/21/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/01/2011 Correction Date: 04/21/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 02/20/2009 Correction Date: 04/06/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 02/20/2009 Correction Date: 01/01/1900
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/20/2009 Correction Date: 04/07/2009
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 02/20/2009 Correction Date: 04/07/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Send and Promptly Deliver Unopened Mail to Residents. Inspection Date: 04/01/2011 Correction Date: 04/21/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/01/2011 Correction Date: 04/21/2011

The table below lists incident reports by the nursing staff or administration for Evangeline Oaks Guest House, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 03/03/2010 Correction Date: 04/01/2010
Keep Accurate and Appropriate Medical Records. Complaint Filed: 09/01/2010 Correction Date: 09/16/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 09/01/2010 Correction Date: 01/01/1900

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 09/01/2010 Correction Date: 09/16/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 03/03/2010 Correction Date: 04/01/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/03/2010 Correction Date: 04/01/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 03/03/2010 Correction Date: 04/01/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/01/2010 Correction Date: 09/16/2010

Resident Assessment

Make Sure That All Needed Doctor Visits Are Made Personally by a Doctor, As Required. Complaint Filed: 03/03/2010 Correction Date: 04/01/2010

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 09/09/2009 Correction Date: 10/01/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 03/03/2010 Correction Date: 04/01/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 09/01/2010 Correction Date: 09/16/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Evangeline Oaks Guest House had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/30/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 02/17/2009 Correction Date: 04/01/2009
Portable Fire Extinguishers. Inspection Date: 03/30/2011 Correction Date: 01/01/1900

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/30/2011 Correction Date: 04/21/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 02/17/2009 Correction Date: 04/06/2009

Exits and Egress

Corridors or Aisles That Are Unobstructed and Are at Least 8 Feet in Width. Inspection Date: 01/26/2010 Correction Date: 03/25/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 01/26/2010 Correction Date: 03/25/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 01/26/2010 Correction Date: 03/25/2010