HARBOUR HEALTH MULTICARE CENTER FOR LIVING

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Harbour Health Multicare Center for Living. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for New York are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/29/2010.

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Keep All Essential Equipment Working Safely. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Make Sure Each Resident Has 1) at Least One Window to the Outside in a Room; 2) a Room at or Above Ground Level; 3) an Adequate Bed; 4) Furniture That Meets the Resident's Needs; or 5) Enough Closet Space. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 10/17/2008 Correction Date: 11/25/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 10/17/2008 Correction Date: 11/25/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/28/2009 Correction Date: 10/15/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/17/2008 Correction Date: 11/25/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 10/17/2008 Correction Date: 11/25/2008
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 10/17/2008 Correction Date: 11/25/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

The table below lists incident reports by the nursing staff or administration for Harbour Health Multicare Center for Living, as well as complaints by residents or their family in the previous three years.

Environmental

Provide Needed Housekeeping and Maintenance. Complaint Filed: 06/26/2008 Correction Date: 07/25/2008

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 08/28/2009 Correction Date: 10/15/2009

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 04/17/2008 Correction Date: 06/03/2008
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 08/28/2009 Correction Date: 10/15/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 04/17/2008 Correction Date: 06/03/2008
Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 11/27/2009 Correction Date: 12/11/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 01/29/2010 Correction Date: 02/19/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Harbour Health Multicare Center for Living had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/29/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 07/29/2010 Correction Date: 08/31/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 08/28/2009 Correction Date: 10/15/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/17/2008 Correction Date: 11/25/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/17/2008 Correction Date: 11/25/2008

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 08/28/2009 Correction Date: 10/15/2009

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts. Inspection Date: 08/28/2009 Correction Date: 10/15/2009
Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 07/29/2010 Correction Date: 09/09/2010