ROYAL MANOR

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Royal Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

Special Care High

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Florida are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/27/2010.

Administration

Post Nurse Staffing Information. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 06/26/2009 Correction Date: 08/04/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 06/26/2009 Correction Date: 08/04/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/26/2009 Correction Date: 08/04/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 04/03/2008 Correction Date: 05/15/2008

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 04/03/2008 Correction Date: 05/15/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

The table below lists incident reports by the nursing staff or administration for Royal Manor, as well as complaints by residents or their family in the previous three years.

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 01/10/2011 Correction Date: 02/23/2011