EAGLE POINTE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Eagle Pointe. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Clinically Complex

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for West Virginia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/12/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 10/29/2009 Correction Date: 11/23/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 08/25/2010 Correction Date: 11/09/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/12/2011 Correction Date: 06/10/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 05/12/2011 Correction Date: 06/10/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Eagle Pointe, as well as complaints by residents or their family in the previous three years.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Keep Safe, Clean and Homelike Surroundings. Complaint Filed: 03/05/2009 Correction Date: 05/13/2009
Have a Program to Keep Infection from Spreading. Complaint Filed: 01/13/2011 Correction Date: 02/28/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 03/30/2011 Correction Date: 05/06/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Provide Activities to Meet the Needs of Each Resident. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/25/2008 Correction Date: 10/31/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/05/2009 Correction Date: 05/13/2009
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 07/14/2009 Correction Date: 08/10/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 03/30/2011 Correction Date: 05/06/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008

Resident Rights

Give the Resident's Legal Representative the Same Rights As the Resident. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Try to Resolve Each Resident's Complaints Quickly. Complaint Filed: 04/07/2008 Correction Date: 05/22/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 09/25/2008 Correction Date: 10/31/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 03/05/2009 Correction Date: 05/13/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 07/14/2009 Correction Date: 08/18/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Eagle Pointe had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/04/2011.

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/04/2011 Correction Date: 06/10/2011
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 05/04/2011 Correction Date: 06/10/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/04/2011 Correction Date: 06/10/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/04/2011 Correction Date: 06/10/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 05/04/2011 Correction Date: 06/10/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 11/05/2009 Correction Date: 11/23/2009

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 05/04/2011 Correction Date: 06/10/2011