NEWARK MANOR NURSING HOME

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Delaware are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/26/2011.

Administration

Train All Employees on What to Do in an Emergency. Inspection Date: 05/26/2011 Correction Date: 07/29/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 07/14/2009 Correction Date: 09/29/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Get Rid of Garbage Properly. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Have Enough Backup Water Supply for Important Areas of the Nursing Home. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Have Enough Outside Airflow. Inspection Date: 05/26/2011 Correction Date: 07/29/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 07/14/2009 Correction Date: 08/20/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/26/2011 Correction Date: 07/29/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/26/2011 Correction Date: 07/29/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 05/26/2011 Correction Date: 07/29/2011

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 05/26/2011 Correction Date: 01/01/1900

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/14/2009 Correction Date: 08/20/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 07/14/2009 Correction Date: 08/20/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 05/26/2011 Correction Date: 07/29/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 05/26/2011 Correction Date: 07/29/2011

The table below lists incident reports by the nursing staff or administration for Newark Manor Nursing Home, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 04/29/2011 Correction Date: 06/20/2011

Environmental

Provide Needed Housekeeping and Maintenance. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 07/19/2010 Correction Date: 12/08/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Complaint Filed: 07/19/2010 Correction Date: 12/08/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010
Electronically Record and Report Resident Status Assessments in a Timely Manner As Required in Order to Monitor Resident Health and Progress. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 07/19/2010 Correction Date: 12/08/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/29/2011 Correction Date: 06/20/2011
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Complaint Filed: 04/29/2011 Correction Date: 06/20/2011

Resident Rights

Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Complaint Filed: 07/19/2010 Correction Date: 11/09/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Newark Manor Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/24/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 06/17/2009 Correction Date: 08/31/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 06/17/2009 Correction Date: 08/31/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof. Inspection Date: 06/17/2009 Correction Date: 08/31/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 05/24/2011 Correction Date: 07/08/2011
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 05/24/2011 Correction Date: 07/08/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 06/17/2009 Correction Date: 08/31/2009