NUUANU HALE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Medium Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Nuuanu Hale. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Medium Rehabilitation

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Hawaii are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/29/2010.

Administration

Hire a Qualified Activities Director. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 06/29/2010 Correction Date: 08/13/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Provide Clean Bed and Bath Linens That Are in Good Condition. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 06/29/2010 Correction Date: 08/13/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/08/2009 Correction Date: 07/09/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/29/2010 Correction Date: 08/13/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/29/2010 Correction Date: 08/13/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/29/2010 Correction Date: 08/13/2010

Resident Rights

Tell the Resident Completely About His or Her Health Status. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/10/2008 Correction Date: 04/23/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/08/2009 Correction Date: 07/09/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Let Residents Talk to and Get Information from Agencies Acting on Their Behalf. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/29/2010 Correction Date: 08/13/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 06/29/2010 Correction Date: 08/13/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Nuuanu Hale, as well as complaints by residents or their family in the previous three years.

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 04/29/2009 Correction Date: 07/24/2009

Resident Rights

Protect the Resident from a Transfer or Discharge That is Not Wanted or Needed. Complaint Filed: 04/29/2009 Correction Date: 07/24/2009
Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 04/29/2009 Correction Date: 07/24/2009
Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home. Complaint Filed: 04/29/2009 Correction Date: 07/24/2009
Use the Same Rules About Transfer, Discharge and Providing Services for All Residents, No Matter How They Pay. Complaint Filed: 04/29/2009 Correction Date: 07/24/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Nuuanu Hale had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 06/29/2010.

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 05/07/2009 Correction Date: 07/09/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 05/07/2009 Correction Date: 07/09/2009