NELLA'S NURSING HOME, INC.

The information listed below provides an in-depth look into the type and quality of care offered at Nella's Nursing Home, Inc.. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

NELLA'S NURSING HOME, INC.
200 WHITMAN AVENUE, CRYSTAL SPRINGS
ELKINS, WV 26241
(304) 636-2033

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

79%

Number of Residents and Certified Beds

  • Residents: 66
  • Certified Beds: 84

This Facility Accepts

  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Petersburg

Rating Details For Nella's Nursing Home, Inc.

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours28 Minutes59 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours47 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 8 Minutes2 Hours and 16 Minutes
Total Licensed Nurse Hours1 Hour and 15 Minutes1 Hour and 37 Minutes
Total Nurse Hours3 Hours and 23 Minutes3 Hours and 53 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for West Virginia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityWest Virginia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%90%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%93%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased7%18%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder2%6%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores10%11%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores2%3%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%8%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection5%11%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain-3%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder57%55%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse5%13%
Percent of Long-Stay Residents Who Lose Too Much Weight9%10%
Percent of Long-Stay Residents Who Were Physically Restrained6%4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious11%15%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/16/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 07/08/2009
  • Correction Date: 08/26/2009
Follow All Laws and Professional Standards.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/30/2008
  • Correction Date: 09/23/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 07/08/2009
  • Correction Date: 08/14/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 04/30/2008
  • Correction Date: 09/23/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 07/08/2009
  • Correction Date: 08/17/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011

Pharmacy Service

At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 04/30/2008
  • Correction Date: 07/09/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 04/30/2008
  • Correction Date: 07/09/2008
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 07/08/2009
  • Correction Date: 08/26/2009

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 04/30/2008
  • Correction Date: 09/23/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 04/30/2008
  • Correction Date: 07/09/2008
Try to Resolve Each Resident's Complaints Quickly.
  • Inspection Date: 07/08/2009
  • Correction Date: 07/08/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011
Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death.
  • Inspection Date: 03/16/2011
  • Correction Date: 05/10/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Nella's Nursing Home, Inc., as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 04/21/2010
  • Correction Date: 06/30/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area.
  • Complaint Filed: 04/21/2010
  • Correction Date: 06/30/2010

Quality Care

Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting.
  • Complaint Filed: 04/21/2010
  • Correction Date: 06/30/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Complaint Filed: 04/21/2010
  • Correction Date: 06/21/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 08/25/2010
  • Correction Date: 09/27/2010

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident.
  • Complaint Filed: 08/25/2010
  • Correction Date: 09/30/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Nella's Nursing Home, Inc. had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/15/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 07/28/2009
  • Correction Date: 08/31/2009

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 05/29/2008
  • Correction Date: 06/09/2008

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 05/29/2008
  • Correction Date: 05/30/2008

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 07/28/2009
  • Correction Date: 07/30/2009
Properly Maintained Smoke Detectors.
  • Inspection Date: 03/15/2011
  • Correction Date: 04/18/2011

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles.
  • Inspection Date: 05/29/2008
  • Correction Date: 05/30/2008
Properly Sized and Located Linen or Trash Receptacles.
  • Inspection Date: 03/15/2011
  • Correction Date: 04/18/2011

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 07/28/2009
  • Correction Date: 07/28/2009
Source: Medicare Nursing Home Compare; Dept of Health and Human Resources of West Virginia-Office of Health Facility Licensure and Cert - Retrieved 2011