GORDON OAKS HEALTHCARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Gordon Oaks Healthcare Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

GORDON OAKS HEALTHCARE CENTER
3151-A KNOLLWOOD DRIVE
MOBILE, AL 36693
(251) 661-7608

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

92%

Number of Residents and Certified Beds

  • Residents: 65
  • Certified Beds: 71

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Partnership
  • Offers Both Resident and Family Counseling Services
  • This Facility is Part of a Chain or Franchise

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Gordon Oaks Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-165.8%
ADL Index Range: 2-106.6%
Total Percent:12.4%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1624.0%
ADL Index Range: 6-1026.5%
ADL Index Range: 0-522.4%
Total Percent:72.9%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-162.8%
ADL Index Range: 6-102.9%
ADL Index Range: 0-51.3%
Total Percent:7.1%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.5%
ADL Index Range: 0-50.1%
Total Percent:1.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-162.0%
ADL Index Range: 6-103.7%
Total Percent:5.6%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 6-10
- Signs of depression
0.2%
ADL Index Range: 0-1
- No Signs of depression
0.1%
Total Percent:0.4%
 

Rating Details For Gordon Oaks Healthcare Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours51 Minutes1 Hour
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 3 Minutes35 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 48 Minutes2 Hours and 18 Minutes
Total Licensed Nurse Hours1 Hour and 54 Minutes1 Hour and 35 Minutes
Total Nurse Hours4 Hours and 42 Minutes3 Hours and 53 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Alabama are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityAlabama Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season84%90%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination68%90%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%8%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores7%9%
Percent of Long-Stay Residents Who Lose Too Much Weight7%8%
Percent of Long-Stay Residents Who Were Physically Restrained1%4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased20%10%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair9%7%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder2%4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection17%8%
Percent of Long-Stay Residents Who Are More Depressed or Anxious10%9%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder48%48%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores2%2%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain4%3%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season63%82%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination67%81%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores4%12%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain15%14%
Percent of Short-Stay Residents Who Have Delirium1%2%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 11/19/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents.
  • Inspection Date: 11/20/2008
  • Correction Date: 12/25/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 11/20/2008
  • Correction Date: 12/25/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 11/20/2008
  • Correction Date: 12/25/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 11/20/2008
  • Correction Date: 12/25/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 11/20/2008
  • Correction Date: 01/28/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 11/20/2008
  • Correction Date: 12/25/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 11/20/2008
  • Correction Date: 12/25/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009

Resident Assessment

Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed.
  • Inspection Date: 10/08/2009
  • Correction Date: 11/12/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 11/19/2010
  • Correction Date: 12/24/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)11/20/2008$18,428

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Gordon Oaks Healthcare Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 11/20/2008
  • Correction Date: 12/25/2008
Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Post Nurse Staffing Information.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 11/19/2010
  • Correction Date: 12/24/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area.
  • Complaint Filed: 11/19/2010
  • Correction Date: 12/24/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 11/19/2010
  • Correction Date: 12/24/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009

Nutrition and Dietary

Hire a Qualified Dietician.
  • Complaint Filed: 09/09/2010
  • Correction Date: 10/14/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Complaint Filed: 11/20/2008
  • Correction Date: 12/25/2008
Properly Mark Drugs and Other Similar Products.
  • Complaint Filed: 11/20/2008
  • Correction Date: 12/25/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 10/01/2009
  • Correction Date: 11/03/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration.
  • Complaint Filed: 09/09/2010
  • Correction Date: 10/14/2010
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Complaint Filed: 09/09/2010
  • Correction Date: 10/14/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 09/09/2010
  • Correction Date: 10/14/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Complaint Filed: 03/23/2011
  • Correction Date: 04/27/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 11/20/2008
  • Correction Date: 12/25/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009

Resident Rights

Try to Resolve Each Resident's Complaints Quickly.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 01/10/2009
  • Correction Date: 02/09/2009
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility.
  • Complaint Filed: 09/09/2010
  • Correction Date: 10/14/2010
Try to Resolve Each Resident's Complaints Quickly.
  • Complaint Filed: 03/23/2011
  • Correction Date: 04/27/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Gordon Oaks Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/01/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 11/25/2008
  • Correction Date: 12/14/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 11/25/2008
  • Correction Date: 12/14/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 10/15/2009
  • Correction Date: 11/12/2009

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 10/15/2009
  • Correction Date: 11/12/2009
Approved Construction Type or Materials.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 10/15/2009
  • Correction Date: 11/12/2009

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 11/25/2008
  • Correction Date: 12/14/2008
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors.
  • Inspection Date: 11/25/2008
  • Correction Date: 12/14/2008
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011
Properly Maintained Smoke Detectors.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 10/15/2009
  • Correction Date: 11/12/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011

Illumination and Emergency Power

Proper Backup Exit Lighting.
  • Inspection Date: 11/25/2008
  • Correction Date: 01/06/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 11/25/2008
  • Correction Date: 12/14/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 10/15/2009
  • Correction Date: 11/12/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 12/01/2010
  • Correction Date: 01/05/2011
Source: Medicare Nursing Home Compare; Alabama Department of Public Health - Retrieved 2011