GOLDEN LIVINGCENTER - GLASGOW

The information listed below provides an in-depth look into the type and quality of care offered at Golden Livingcenter - Glasgow. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

GOLDEN LIVINGCENTER - GLASGOW
PO BOX 350
GLASGOW, WV 25086
(304) 595-1155

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

85%

Number of Residents and Certified Beds

Residents: 92
Certified Beds: 108

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Both Resident and Family Counseling Services
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Hinton

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Golden Livingcenter - Glasgow. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	25.5%
ADL Index Range: 6-10	16.8%
ADL Index Range: 0-5	7.0%
Total Percent:	49.3%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	6.5%
ADL Index Range: 6-10	3.1%
ADL Index Range: 0-5	3.4%
Total Percent:	13.0%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	9.4%
ADL Index Range: 6-10	6.3%
ADL Index Range: 0-5	7.2%
Total Percent:	22.8%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	5.5%
ADL Index Range: 6-10	2.4%
ADL Index Range: 0-5	1.2%
Total Percent:	9.1%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 15-16 - Less restorative nursing	4.1%
ADL Index Range: 6-10 - Two or more restorative nursing on 6+ days/wk	1.7%
Total Percent:	5.8%

Rating Details For Golden Livingcenter - Glasgow

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	39 Minutes	1 Hour and 15 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	52 Minutes	39 Minutes
Certified Nursing Assistant (CNA) Hours	1 Hour and 32 Minutes	2 Hours and 17 Minutes
Total Licensed Nurse Hours	1 Hour and 31 Minutes	1 Hour and 54 Minutes
Total Nurse Hours	3 Hours and 3 Minutes	4 Hours and 10 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for West Virginia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

West Virginia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	90-100%	93%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	90%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Lose Too Much Weight	7%	10%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	10%	8%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	7%	11%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	6%	13%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	12%	18%
Percent of Long-Stay Residents Who Were Physically Restrained	-	4%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	-	3%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	44%	55%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	1%	3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	9%	6%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	10%	15%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	11%	11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	77%	86%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	85%	84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain	5%	18%
Percent of Short-Stay Residents Who Have Pressure Sores	13%	15%
Percent of Short-Stay Residents Who Have Delirium	-	2%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/11/2009.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.

Inspection Date: 10/09/2008
Correction Date: 11/27/2008

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 06/28/2007 Correction Date: 08/30/2007
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 10/09/2008 Correction Date: 11/27/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 09/11/2009 Correction Date: 10/29/2009

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 10/09/2008 Correction Date: 11/27/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/11/2009 Correction Date: 10/29/2009

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 06/28/2007 Correction Date: 08/30/2007
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 06/28/2007 Correction Date: 08/30/2007

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/28/2007 Correction Date: 08/30/2007
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/28/2007 Correction Date: 08/30/2007
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 10/09/2008 Correction Date: 11/27/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/11/2009 Correction Date: 10/29/2009

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 06/28/2007 Correction Date: 08/30/2007
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/11/2009 Correction Date: 10/29/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/28/2007 Correction Date: 08/30/2007
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 10/09/2008 Correction Date: 11/27/2008
Provide Care for Each Resident in a Way That Keeps or Builds the Resident's Quality of Life. Inspection Date: 10/09/2008 Correction Date: 11/27/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/09/2008 Correction Date: 11/27/2008
Protect the Resident from a Transfer or Discharge That is Not Wanted or Needed. Inspection Date: 09/11/2009 Correction Date: 10/29/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Golden Livingcenter - Glasgow, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected

Administration

Keep Accurate and Appropriate Medical Records.

Complaint Filed: 04/09/2008
Correction Date: 06/15/2008