HERITAGE MANOR-PANA

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Manor-Pana. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/29/2011.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/24/2009 Correction Date: 06/24/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 04/24/2009 Correction Date: 06/04/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/26/2010 Correction Date: 03/31/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 03/26/2010 Correction Date: 04/02/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/29/2011 Correction Date: 05/19/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 04/29/2011 Correction Date: 05/19/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/26/2010 Correction Date: 04/09/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 03/26/2010 Correction Date: 03/30/2010
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 03/26/2010 Correction Date: 04/09/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/26/2010 Correction Date: 03/30/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/29/2011 Correction Date: 05/19/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/24/2009 Correction Date: 06/04/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/24/2009 Correction Date: 06/11/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/24/2009 Correction Date: 06/04/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 03/26/2010 Correction Date: 03/29/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/26/2010 Correction Date: 04/05/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 03/26/2010 Correction Date: 04/02/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/29/2011 Correction Date: 05/19/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/29/2011 Correction Date: 05/19/2011

The table below lists incident reports by the nursing staff or administration for Heritage Manor-Pana, as well as complaints by residents or their family in the previous three years.

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 02/11/2010 Correction Date: 02/22/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heritage Manor-Pana had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/03/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 06/10/2009 Correction Date: 06/19/2009

Building Construction

Approved Construction Type or Materials. Inspection Date: 04/09/2010 Correction Date: 06/09/2010
A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 05/03/2011 Correction Date: 05/21/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 04/09/2010 Correction Date: 04/30/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 06/10/2009 Correction Date: 06/19/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 04/09/2010 Correction Date: 04/30/2010
Exits That Are Accessible at All Times. Inspection Date: 05/03/2011 Correction Date: 05/27/2011

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways. Inspection Date: 04/09/2010 Correction Date: 06/09/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/09/2010 Correction Date: 06/09/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/03/2011 Correction Date: 05/21/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 04/09/2010 Correction Date: 06/09/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 06/10/2009 Correction Date: 06/19/2009