WESTERN MARYLAND HOSPITAL CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Western Maryland Hospital Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WESTERN MARYLAND HOSPITAL CENTER
1500 PENNSYLVANIA AVENUE
HAGERSTOWN, MD 21742
(301) 745-4200

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

92%

Number of Residents and Certified Beds

  • Residents: 58
  • Certified Beds: 63

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Government - State
  • Offers Only Resident Counseling
  • Located Inside of a Hospital Facility
  • This Facility is Not Part of a Chain or Franchise

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Rating Details For Western Maryland Hospital Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours1 Hour and 54 Minutes1 Hour and 22 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours54 Minutes1 Hour and 4 Minutes
Certified Nursing Assistant (CNA) Hours3 Hours and 9 Minutes2 Hours and 46 Minutes
Total Licensed Nurse Hours2 Hours and 48 Minutes2 Hours and 26 Minutes
Total Nurse Hours5 Hours and 56 Minutes5 Hours and 12 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Maryland are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityMaryland Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%90%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder19%4%
Percent of Long-Stay Residents Who Lose Too Much Weight7%8%
Percent of Long-Stay Residents Who Are More Depressed or Anxious10%9%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores10%12%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased13%14%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse15%11%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair22%7%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain7%2%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder60%57%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination88%77%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%80%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium3%2%
Percent of Short-Stay Residents Who Have Pressure Sores9%13%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain20%14%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/09/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 06/06/2008
  • Correction Date: 07/02/2008

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 06/06/2008
  • Correction Date: 07/01/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 07/17/2009
  • Correction Date: 09/17/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 07/17/2009
  • Correction Date: 09/17/2009

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 07/17/2009
  • Correction Date: 09/17/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 07/17/2009
  • Correction Date: 09/17/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Western Maryland Hospital Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Follow All Laws and Professional Standards.
  • Complaint Filed: 04/01/2008
  • Correction Date: 06/13/2008

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 08/09/2010
  • Correction Date: 09/06/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Complaint Filed: 04/01/2008
  • Correction Date: 06/13/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Complaint Filed: 08/09/2010
  • Correction Date: 09/06/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Western Maryland Hospital Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/20/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Portable Fire Extinguishers.
  • Inspection Date: 10/27/2008
  • Correction Date: 11/12/2008
Portable Fire Extinguishers.
  • Inspection Date: 08/20/2010
  • Correction Date: 10/01/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 07/23/2009
  • Correction Date: 09/23/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 08/20/2010
  • Correction Date: 10/01/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 07/23/2009
  • Correction Date: 09/01/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 08/20/2010
  • Correction Date: 10/01/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 08/20/2010
  • Correction Date: 10/01/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 07/23/2009
  • Correction Date: 08/06/2009

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs.
  • Inspection Date: 07/23/2009
  • Correction Date: 08/06/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 07/23/2009
  • Correction Date: 07/27/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 08/20/2010
  • Correction Date: 10/01/2010
Source: Medicare Nursing Home Compare; Maryland Department of Health and Mental Hygiene - Retrieved 2011