HIGHLAND HOME

The information listed below provides an in-depth look into the type and quality of care offered at Highland Home. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HIGHLAND HOME
638 HIGHLAND COLONY PARKWAY
RIDGELAND, MS 39157
(601) 853-0415

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

93%

Number of Residents and Certified Beds

Residents: 111
Certified Beds: 120

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Limited Liability Company
Offers Both Resident and Family Counseling Services
This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Jackson | Madison | Flowood

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Highland Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	14.3%
ADL Index Range: 6-10	4.6%
ADL Index Range: 0-5	20.2%
Total Percent:	39.1%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	13.6%
ADL Index Range: 6-10	6.8%
ADL Index Range: 0-5	17.6%
Total Percent:	37.9%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	4.8%
ADL Index Range: 6-10	4.2%
ADL Index Range: 0-5	4.2%
Total Percent:	13.2%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	5.5%
ADL Index Range: 6-10	1.1%
ADL Index Range: 0-5	1.6%
Total Percent:	8.2%

Special Care Low

Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
Respiratory failure and oxygen therapy while a resident
Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
Ulcers: 2 or more venous or arterial ulcers
Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
Foot infection/diabetic foot ulcer/open lesions of foot with treatment
Radiation therapy while a resident
Dialysis while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-14 - No Signs of depression	0.1%
ADL Index Range: 2-5 - No Signs of depression	0.5%
Total Percent:	0.6%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 11-14 - No Signs of depression	0.2%
ADL Index Range: 6-10 - No Signs of depression	0.7%
Total Percent:	0.9%

Behavioral Symptoms and Cognitive Performance

Cognitive impairment BIMS score less than or equal to 9
CPS great than or equal to 3
Hallucinations or delusions
Physical or verbal behavioral symptoms toward others
Other behavioral symptoms
Rejection of care or wandering
Activities of Daily Living (ADL) score of 5 or less

ADL Index Range: 2-5 - Less restorative nursing	0.09%
Total Percent:	0.09%

Rating Details For Highland Home

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	29 Minutes	1 Hour and 6 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	53 Minutes	37 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 23 Minutes	2 Hours and 9 Minutes
Total Licensed Nurse Hours	1 Hour and 23 Minutes	1 Hour and 44 Minutes
Total Nurse Hours	3 Hours and 46 Minutes	3 Hours and 53 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Mississippi are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Mississippi Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	90-100%	94%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	94%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	15%	11%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	10%	15%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	48%	49%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	2%	4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	6%	9%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	2%	9%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	3%	2%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	4%	4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	9%	14%
Percent of Long-Stay Residents Who Lose Too Much Weight	9%	8%
Percent of Long-Stay Residents Who Were Physically Restrained	23%	7%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	5%	11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	86%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	90-100%	87%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores	7%	12%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	9%	14%
Percent of Short-Stay Residents Who Have Delirium	2%	2%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/20/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Give Lab Tests Only when the Attending Doctor Ordered Them. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 05/20/2010 Correction Date: 06/15/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 05/20/2010 Correction Date: 05/21/2010

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Provide Clean Bed and Bath Linens That Are in Good Condition. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/20/2010 Correction Date: 07/02/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/20/2010 Correction Date: 05/21/2010

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property.

Inspection Date: 07/24/2008
Correction Date: 08/29/2008

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.

Inspection Date: 06/19/2009
Correction Date: 07/15/2009

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.

Inspection Date: 06/19/2009
Correction Date: 07/15/2009

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/20/2010 Correction Date: 05/21/2010
Make Sure That Each Resident Gets Help to Keep Vision and Hearing. Inspection Date: 05/20/2010 Correction Date: 06/15/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/20/2010 Correction Date: 05/21/2010
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 05/20/2010 Correction Date: 05/21/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 07/24/2008 Correction Date: 08/29/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/19/2009 Correction Date: 07/15/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/20/2010 Correction Date: 05/21/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	05/27/2009	$4,900
Denial of Payment for New Admission (DPNA)	02/16/2011	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Highland Home, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected