WHITNEY OAKS CARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Whitney Oaks Care Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WHITNEY OAKS CARE CENTER
3529 WALNUT AVENUE
CARMICHAEL, CA 95608
(916) 488-8601

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

73%

Number of Residents and Certified Beds

Residents: 92
Certified Beds: 126

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
This Facility is Part of a Chain or Franchise

Get Free Help Finding Senior Care

Compare Costs and Services
100% Free Service - No Obligation
Discuss Different Care Options Availabe

Fill out the form above to get started
Looking For*
City/State*
First Name*
Last Name*
Phone*
Email*

Note:* Required Fields

We value your privacy. By clicking "Request Assistance", you agree to the terms and conditions of our privacy policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Nearby Cities:

Sacramento | Rancho Cordova | Citrus Heights

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Whitney Oaks Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-10	12.6%
Total Percent:	12.6%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 6-10	21.8%
Total Percent:	21.8%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	18.4%
Total Percent:	18.4%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 6-10	2.3%
Total Percent:	2.3%

Extensive Services

Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-16 - Tracheostomy care or ventilator/respirator	11.5%
ADL Index Range: 2-16 - Isolation for active infectious disease	4.6%
Total Percent:	16.1%

Special Care Low

Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
Respiratory failure and oxygen therapy while a resident
Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
Ulcers: 2 or more venous or arterial ulcers
Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
Foot infection/diabetic foot ulcer/open lesions of foot with treatment
Radiation therapy while a resident
Dialysis while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 6-10 - No Signs of depression	12.6%
Total Percent:	12.6%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 0-1 - Less restorative nursing	16.1%
Total Percent:	16.1%

Rating Details For Whitney Oaks Care Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	54 Minutes	1 Hour and 1 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	44 Minutes	40 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 27 Minutes	2 Hours and 25 Minutes
Total Licensed Nurse Hours	1 Hour and 38 Minutes	1 Hour and 41 Minutes
Total Nurse Hours	4 Hours and 4 Minutes	4 Hours and 6 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

California Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	87%	87%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	73%	86%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have Moderate to Severe Pain	1%	4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	5%	8%
Percent of Long-Stay Residents Who Lose Too Much Weight	8%	7%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	2%	10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	5%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	-	3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	8%	9%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	4%	12%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	5%	8%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	62%	58%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	5%	11%
Percent of Long-Stay Residents Who Were Physically Restrained	2%	7%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	70%	81%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	90-100%	83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain	35%	23%
Percent of Short-Stay Residents Who Have Delirium	-	2%
Percent of Short-Stay Residents Who Have Pressure Sores	4%	17%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/17/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Choose a Doctor to Be the Medical Director. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Give or Get Lab Tests by a Certified Laboratory. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Keep Sound Levels Comfortable. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 06/13/2008 Correction Date: 10/29/2008
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/13/2008 Correction Date: 10/29/2008
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 06/13/2008 Correction Date: 10/29/2008
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/24/2009 Correction Date: 12/19/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 06/13/2008 Correction Date: 08/14/2008
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 07/24/2009 Correction Date: 10/07/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Have a Private Telephone Available for Use. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/17/2010 Correction Date: 12/01/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 09/17/2010 Correction Date: 12/01/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	07/24/2009	$6,000
Civil Money Penalty (CMP)	09/17/2010	$37,500
Denial of Payment for New Admission (DPNA)	07/24/2009	-
Denial of Payment for New Admission (DPNA)	09/17/2010	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Whitney Oaks Care Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected