SOUTHSIDE CARE CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Minnesota are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/10/2011.

Administration

Have Licensed, Certified, or Registered Staff to Give Needed Services. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 06/21/2010 Correction Date: 08/02/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 06/25/2009 Correction Date: 07/10/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/25/2009 Correction Date: 07/22/2009
Keep All Essential Equipment Working Safely. Inspection Date: 06/25/2009 Correction Date: 06/26/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 06/25/2009 Correction Date: 01/01/1900
Provide Needed Housekeeping and Maintenance. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Keep All Essential Equipment Working Safely. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 06/21/2010 Correction Date: 01/01/1900
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/10/2011 Correction Date: 03/22/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/10/2011 Correction Date: 05/02/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 02/10/2011 Correction Date: 03/04/2011
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 02/10/2011 Correction Date: 01/01/1900

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 06/21/2010 Correction Date: 08/02/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/25/2009 Correction Date: 07/27/2009
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Use Properly Trained Paid Feeding Assistants, Provide Licensed Nursing Supervision of the Feeding Assistants, or Properly Monitor the Feeding of Its Residents. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 02/10/2011 Correction Date: 03/01/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/10/2011 Correction Date: 03/02/2011

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/10/2011 Correction Date: 05/02/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 02/10/2011 Correction Date: 03/04/2011

Quality Care

Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 06/25/2009 Correction Date: 01/01/1900
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 06/21/2010 Correction Date: 01/01/1900
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 02/10/2011 Correction Date: 05/02/2011
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 02/10/2011 Correction Date: 01/01/1900

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 06/25/2009 Correction Date: 07/27/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 02/10/2011 Correction Date: 05/02/2011
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 02/10/2011 Correction Date: 03/01/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/10/2011 Correction Date: 05/02/2011
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 02/10/2011 Correction Date: 05/02/2011

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 06/25/2009 Correction Date: 07/01/2009
Have a Private Telephone Available for Use. Inspection Date: 06/25/2009 Correction Date: 06/26/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/21/2010 Correction Date: 08/02/2010
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 06/21/2010 Correction Date: 08/02/2010

The table below lists incident reports by the nursing staff or administration for Southside Care Center, as well as complaints by residents or their family in the previous three years.

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 06/21/2010 Correction Date: 08/02/2010