SAFE HAVEN CARE CENTER OF POCATELLO

The information listed below provides an in-depth look into the type and quality of care offered at Safe Haven Care Center of Pocatello. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

SAFE HAVEN CARE CENTER OF POCATELLO
1200 HOSPITAL WAY
POCATELLO, ID 83201
(208) 232-2570

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

76%

Number of Residents and Certified Beds

Residents: 64
Certified Beds: 84

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
Located Inside of a Hospital Facility
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Blackfoot | Soda Springs | Ammon

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Safe Haven Care Center of Pocatello. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 0-5	47.1%
Total Percent:	47.1%

Special Care High

Comatose
Septicemia
Diabetes with daily injections and a change of order two or more days
Quadriplegia with ADL score greater or equal to 5
Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
Fever with pneumonia, or vomiting, or weight loss, or feeding tube
Parenteral/IV feedings
Respiratory therapy for 7 days
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 6-10 - Signs of depression	11.8%
Total Percent:	11.8%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 0-1 - No Signs of depression	41.2%
Total Percent:	41.2%

Rating Details For Safe Haven Care Center of Pocatello

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	41 Minutes	1 Hour and 9 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	56 Minutes	45 Minutes
Certified Nursing Assistant (CNA) Hours	4 Hours and 28 Minutes	2 Hours and 27 Minutes
Total Licensed Nurse Hours	1 Hour and 38 Minutes	1 Hour and 54 Minutes
Total Nurse Hours	6 Hours and 5 Minutes	4 Hours and 22 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Idaho are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Idaho Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	87%	92%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	78%	93%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	8%	8%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	9%	9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	5%	11%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	3%	3%
Percent of Long-Stay Residents Who Were Physically Restrained	2%	5%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	10%	14%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	25%	18%
Percent of Long-Stay Residents Who Lose Too Much Weight	9%	8%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	5%	4%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	36%	55%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	2%	5%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	9%	7%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	74%	87%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	59%	88%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium	-	4%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	10%	28%
Percent of Short-Stay Residents Who Have Pressure Sores	-	11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/24/2011.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Keep All Essential Equipment Working Safely. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Keep Sound Levels Comfortable. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/24/2011 Correction Date: 07/25/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Keep Each Resident Free from Drugs That Restrain Them, Unless Needed for Medical Treatment. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 06/24/2011 Correction Date: 07/25/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.

Inspection Date: 05/21/2010
Correction Date: 06/25/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 06/24/2011 Correction Date: 07/25/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 06/24/2011 Correction Date: 07/25/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home. Inspection Date: 06/24/2011 Correction Date: 07/25/2011

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/10/2009 Correction Date: 05/07/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Send and Promptly Deliver Unopened Mail to Residents. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/21/2010 Correction Date: 06/25/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/24/2011 Correction Date: 07/25/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 06/24/2011 Correction Date: 07/25/2011

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	01/04/2011	$3,250
Denial of Payment for New Admission (DPNA)	01/04/2011	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Safe Haven Care Center of Pocatello, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Complaint Filed: 01/04/2011 Correction Date: 02/28/2011
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Complaint Filed: 01/04/2011 Correction Date: 02/28/2011
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 01/04/2011 Correction Date: 02/28/2011