EMERITUS AT SANTA ROSA

The information below lists services this facility has provided for residents from October through November 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Emeritus at Santa Rosa. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/31/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 01/28/2010 Correction Date: 03/29/2010

Environmental

Get Rid of Garbage Properly. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Keep All Essential Equipment Working Safely. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/31/2011 Correction Date: 03/03/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 01/31/2011 Correction Date: 03/03/2011

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/05/2008 Correction Date: 01/06/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/28/2010 Correction Date: 03/29/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 01/28/2010 Correction Date: 03/29/2010

Resident Assessment

Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 12/05/2008 Correction Date: 01/06/2009

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 12/05/2008 Correction Date: 01/06/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 01/28/2010 Correction Date: 03/29/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Emeritus at Santa Rosa had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/22/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/22/2008 Correction Date: 01/12/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/16/2010 Correction Date: 03/17/2010
Portable Fire Extinguishers. Inspection Date: 02/16/2010 Correction Date: 03/17/2010
Portable Fire Extinguishers. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/16/2010 Correction Date: 03/17/2010

Electrical

Proper Power Supply for Life Support Equipment. Inspection Date: 12/22/2008 Correction Date: 01/12/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/22/2008 Correction Date: 01/12/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/16/2010 Correction Date: 03/17/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 02/16/2010 Correction Date: 03/17/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 02/16/2010 Correction Date: 03/17/2010
Exits That Are Accessible at All Times. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 02/16/2010 Correction Date: 03/17/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 02/16/2010 Correction Date: 03/17/2010
Restrictions on the Use of Highly Flammable Materials. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 02/16/2010 Correction Date: 03/17/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 02/16/2010 Correction Date: 03/17/2010
Proper Medical Gas Storage and Administration Areas. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 12/22/2008 Correction Date: 01/12/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 02/16/2010 Correction Date: 03/17/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/22/2011 Correction Date: 03/14/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 02/22/2011 Correction Date: 03/14/2011