ALLEN OAKS NURSING HOME

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Allen Oaks Nursing Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/08/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 04/24/2009 Correction Date: 01/01/1900
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 04/24/2009 Correction Date: 01/01/1900

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Get Rid of Garbage Properly. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/26/2010 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/26/2010 Correction Date: 04/12/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/08/2011 Correction Date: 05/23/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/26/2010 Correction Date: 04/12/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/08/2011 Correction Date: 05/23/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 02/26/2010 Correction Date: 04/12/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/08/2011 Correction Date: 05/23/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/24/2009 Correction Date: 01/01/1900
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/08/2011 Correction Date: 05/23/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 02/26/2010 Correction Date: 04/12/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 02/26/2010 Correction Date: 04/12/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/08/2011 Correction Date: 05/23/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/08/2011 Correction Date: 05/23/2011

Resident Rights

Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 04/24/2009 Correction Date: 01/01/1900
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/24/2009 Correction Date: 06/08/2009
Send and Promptly Deliver Unopened Mail to Residents. Inspection Date: 04/24/2009 Correction Date: 01/01/1900
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/24/2009 Correction Date: 06/08/2009

The table below lists incident reports by the nursing staff or administration for Allen Oaks Nursing Home, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 06/10/2010 Correction Date: 09/02/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 07/08/2008 Correction Date: 08/22/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 10/08/2009 Correction Date: 11/13/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 06/10/2010 Correction Date: 09/02/2010

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 10/08/2009 Correction Date: 11/13/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 06/10/2010 Correction Date: 07/24/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 10/08/2009 Correction Date: 11/13/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Allen Oaks Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/06/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/24/2010 Correction Date: 03/05/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/06/2011 Correction Date: 05/23/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 04/20/2009 Correction Date: 06/08/2009

Furnishings and Decorations

Restrictions on the Use of Flammable Curtains. Inspection Date: 04/20/2009 Correction Date: 06/08/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/06/2011 Correction Date: 05/23/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/24/2010 Correction Date: 03/03/2010