VALLEY VIEW HEALTHCARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Valley View Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Texas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/03/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Hire a Qualified Activities Director. Inspection Date: 03/03/2011 Correction Date: 04/04/2011
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 03/03/2011 Correction Date: 04/04/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 10/30/2008 Correction Date: 11/30/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/03/2011 Correction Date: 04/04/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/03/2011 Correction Date: 04/04/2011
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 03/03/2011 Correction Date: 04/04/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/03/2011 Correction Date: 04/04/2011

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 03/03/2011 Correction Date: 04/04/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/30/2008 Correction Date: 11/30/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 10/30/2008 Correction Date: 11/30/2008
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 01/14/2010 Correction Date: 02/14/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/03/2011 Correction Date: 04/04/2011
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 03/03/2011 Correction Date: 04/04/2011

Resident Rights

Tell the Resident Completely About His or Her Health Status. Inspection Date: 01/14/2010 Correction Date: 02/14/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Valley View Healthcare Center, as well as complaints by residents or their family in the previous three years.

Administration

Have Licensed, Certified, or Registered Staff to Give Needed Services. Complaint Filed: 08/08/2008 Correction Date: 09/15/2008
Quickly Tell the Resident's Doctor the Results of Lab Tests. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 04/01/2009 Correction Date: 04/30/2009

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 08/08/2008 Correction Date: 09/15/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 01/14/2010 Correction Date: 02/14/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Complaint Filed: 04/01/2009 Correction Date: 04/30/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 07/24/2008 Correction Date: 09/06/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 10/30/2008 Correction Date: 10/31/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 10/30/2008 Correction Date: 11/30/2008
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Complaint Filed: 04/01/2009 Correction Date: 04/30/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Valley View Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/10/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/29/2008 Correction Date: 11/30/2008

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 01/15/2010 Correction Date: 01/01/1900
An Externally Vented Heating System. Inspection Date: 01/15/2010 Correction Date: 02/14/2010
Properly Protected Cooking Facilities. Inspection Date: 03/10/2011 Correction Date: 04/04/2011
Restrictions on the Use of Portable Space Heaters. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/29/2008 Correction Date: 11/30/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 01/15/2010 Correction Date: 02/14/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/29/2008 Correction Date: 11/30/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 10/29/2008 Correction Date: 11/30/2008

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/10/2011 Correction Date: 04/04/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/29/2008 Correction Date: 11/30/2008