EAST LONGMEADOW SKILLED NURSING CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by East Longmeadow Skilled Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Massachusetts are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/31/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 03/31/2011 Correction Date: 05/16/2011

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 03/31/2011 Correction Date: 05/16/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 04/16/2009 Correction Date: 05/31/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 04/16/2009 Correction Date: 05/31/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 04/16/2009 Correction Date: 05/31/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 05/06/2010 Correction Date: 06/20/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/31/2011 Correction Date: 05/16/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/31/2011 Correction Date: 05/16/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/16/2009 Correction Date: 05/31/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/16/2009 Correction Date: 05/31/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 05/06/2010 Correction Date: 06/20/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/06/2010 Correction Date: 06/20/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 05/06/2010 Correction Date: 06/20/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 03/31/2011 Correction Date: 05/16/2011
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/31/2011 Correction Date: 05/16/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 05/06/2010 Correction Date: 06/20/2010
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 05/06/2010 Correction Date: 06/20/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/31/2011 Correction Date: 05/16/2011

Resident Rights

Honor All of the Resident's Rights As a Resident of the Nursing Home and As a Citizen or Resident of the United States. Inspection Date: 03/31/2011 Correction Date: 05/16/2011

The table below lists incident reports by the nursing staff or administration for East Longmeadow Skilled Nursing Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 09/29/2010 Correction Date: 10/22/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that East Longmeadow Skilled Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/13/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 06/15/2010 Correction Date: 07/28/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 06/15/2010 Correction Date: 07/28/2010
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 04/13/2011 Correction Date: 05/27/2011

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 06/15/2010 Correction Date: 07/28/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 06/02/2009 Correction Date: 06/30/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/13/2011 Correction Date: 05/27/2011