NORWALK NURSING AND REHABILITATION CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Norwalk Nursing and Rehabilitation Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

NORWALK NURSING AND REHABILITATION CENTER
921 SUNSET DRIVE
NORWALK, IA 50211
(515) 981-0604

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

82%

Number of Residents and Certified Beds

Residents: 42
Certified Beds: 51

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Des Moines | West Des Moines | Indianola

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Norwalk Nursing and Rehabilitation Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	9.8%
Total Percent:	9.8%

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	1.1%
Total Percent:	1.1%

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	27.4%
ADL Index Range: 6-10	4.1%
Total Percent:	31.4%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	17.6%
ADL Index Range: 6-10	0.3%
Total Percent:	17.9%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	4.9%
ADL Index Range: 6-10	8.1%
ADL Index Range: 0-5	10.0%
Total Percent:	23.0%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	3.3%
ADL Index Range: 6-10	3.5%
Total Percent:	6.8%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 6-10 - No Signs of depression	0.8%
Total Percent:	0.8%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 15-16 - Less restorative nursing	5.4%
ADL Index Range: 11-14 - Less restorative nursing	3.8%
Total Percent:	9.2%

Rating Details For Norwalk Nursing and Rehabilitation Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	29 Minutes	1 Hour and 8 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	54 Minutes	46 Minutes
Certified Nursing Assistant (CNA) Hours	1 Hour and 57 Minutes	2 Hours and 36 Minutes
Total Licensed Nurse Hours	1 Hour and 23 Minutes	1 Hour and 54 Minutes
Total Nurse Hours	3 Hours and 20 Minutes	4 Hours and 29 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Iowa are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Iowa Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	90%	93%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	94%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	60%	44%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	2%	2%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	4%	8%
Percent of Long-Stay Residents Who Lose Too Much Weight	5%	6%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	-	4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	11%	13%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	11%	6%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	22%	16%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	9%	10%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	12%	9%
Percent of Long-Stay Residents Who Were Physically Restrained	3%	4%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	91%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	86%	91%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain	1%	23%
Percent of Short-Stay Residents Who Have Delirium	2%	5%
Percent of Short-Stay Residents Who Have Pressure Sores	8%	11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/08/2011.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 06/08/2011 Correction Date: 07/08/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/11/2009 Correction Date: 08/19/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Keep All Essential Equipment Working Safely. Inspection Date: 08/12/2010 Correction Date: 09/11/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/08/2011 Correction Date: 07/08/2011

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.

Inspection Date: 08/12/2010
Correction Date: 09/11/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 06/11/2009 Correction Date: 08/07/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 08/12/2010 Correction Date: 11/02/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/12/2010 Correction Date: 09/11/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 08/12/2010 Correction Date: 11/02/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.

Inspection Date: 08/12/2010
Correction Date: 09/11/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 06/11/2009 Correction Date: 07/11/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 08/12/2010 Correction Date: 11/02/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	05/18/2010	$260
Civil Money Penalty (CMP)	05/18/2010	$585
Civil Money Penalty (CMP)	05/18/2010	$9,100
Denial of Payment for New Admission (DPNA)	05/18/2010	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Norwalk Nursing and Rehabilitation Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected