WESTVIEW HEALTHCARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Westview Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/15/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

Nutrition and Dietary

Hire a Qualified Dietician. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 11/21/2008 Correction Date: 12/23/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

Resident Rights

Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 02/26/2010 Correction Date: 03/25/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 04/15/2011 Correction Date: 06/15/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 04/15/2011 Correction Date: 06/15/2011

The table below lists incident reports by the nursing staff or administration for Westview Healthcare Center, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 05/23/2008 Correction Date: 06/15/2008
Follow All Laws and Professional Standards. Complaint Filed: 07/10/2008 Correction Date: 01/01/1900

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 05/23/2008 Correction Date: 06/15/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 05/23/2008 Correction Date: 06/15/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Complaint Filed: 05/23/2008 Correction Date: 06/15/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 09/19/2008 Correction Date: 01/26/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 09/19/2008 Correction Date: 01/26/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Westview Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/20/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Portable Fire Extinguishers. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Approved Construction Type or Materials. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Approved Construction Type or Materials. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Properly Maintained Smoke Detectors. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Restrictions on the Use of Flammable Curtains. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Properly Located and Lighted "Exit" Signs. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Proper Medical Gas Storage and Administration Areas. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/20/2011 Correction Date: 05/05/2011
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 02/25/2010 Correction Date: 03/29/2010
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 04/20/2011 Correction Date: 05/05/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 12/02/2008 Correction Date: 12/22/2008
Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 04/20/2011 Correction Date: 05/05/2011