ST. CHARLES HEALTH CENTER

The information listed below provides an in-depth look into the type and quality of care offered at St. Charles Health Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

ST. CHARLES HEALTH CENTER
1539 DELACHAISE ST.
NEW ORLEANS, LA 70115
(504) 895-3953

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

83%

Number of Residents and Certified Beds

  • Residents: 96
  • Certified Beds: 116

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Harvey | Marrero | Metairie

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by St. Charles Health Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-166.4%
ADL Index Range: 6-1023.6%
ADL Index Range: 0-544.0%
Total Percent:74.0%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-169.7%
ADL Index Range: 6-104.2%
ADL Index Range: 0-54.9%
Total Percent:18.7%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-162.4%
ADL Index Range: 6-100.3%
Total Percent:2.8%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Tracheostomy care or ventilator/respirator
4.2%
Total Percent:4.2%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 0-1
- No Signs of depression
0.3%
Total Percent:0.3%
 

Rating Details For St. Charles Health Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours22 Minutes59 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours39 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours1 Hour and 36 Minutes2 Hours and 5 Minutes
Total Licensed Nurse Hours1 Hour and 1 Minutes1 Hour and 38 Minutes
Total Nurse Hours2 Hours and 38 Minutes3 Hours and 43 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityLouisiana Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination42%87%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season65%91%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%10%
Percent of Long-Stay Residents Who Lose Too Much Weight13%9%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder20%42%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores17%15%
Percent of Long-Stay Residents Who Are More Depressed or Anxious5%15%
Percent of Long-Stay Residents Who Were Physically Restrained12%8%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-2%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased15%20%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%4%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse2%10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%5%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%8%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season41%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination35%80%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores16%12%
Percent of Short-Stay Residents Who Have Delirium-4%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain16%14%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 11/19/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person.
  • Inspection Date: 12/10/2009
  • Correction Date: 01/24/2010

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 12/10/2009
  • Correction Date: 01/24/2010
Provide Rooms That Are Big Enough for Each Resident.
  • Inspection Date: 12/10/2009
  • Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 12/10/2009
  • Correction Date: 01/24/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
Provide Rooms That Are Big Enough for Each Resident.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 10/09/2008
  • Correction Date: 11/23/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 12/10/2009
  • Correction Date: 01/24/2010
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 12/10/2009
  • Correction Date: 01/24/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011

Resident Rights

Have a Private Telephone Available for Use.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care.
  • Inspection Date: 11/19/2010
  • Correction Date: 01/19/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for St. Charles Health Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 01/30/2009
  • Correction Date: 03/16/2009
Provide Needed Housekeeping and Maintenance.
  • Complaint Filed: 01/30/2009
  • Correction Date: 03/16/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 10/26/2010
  • Correction Date: 01/19/2011
Get Rid of Garbage Properly.
  • Complaint Filed: 04/27/2011
  • Correction Date: 05/20/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 08/05/2010
  • Correction Date: 09/01/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 10/26/2010
  • Correction Date: 01/19/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 02/18/2010
  • Correction Date: 03/10/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that St. Charles Health Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/16/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 12/09/2009
  • Correction Date: 03/09/2010

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 10/07/2008
  • Correction Date: 11/21/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 12/09/2009
  • Correction Date: 03/09/2010

Electrical

The Appropriate Emergency Electrical Equipment.
  • Inspection Date: 12/09/2009
  • Correction Date: 12/16/2009

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 10/07/2008
  • Correction Date: 11/21/2008

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles.
  • Inspection Date: 11/16/2010
  • Correction Date: 12/15/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 12/09/2009
  • Correction Date: 01/27/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 11/16/2010
  • Correction Date: 12/15/2010
Source: Medicare Nursing Home Compare; Department of Health and Hospitals of Louisiana - Health Standards Section - Retrieved 2011