PROVIDENCE RETIREMENT HOME

The information listed below provides an in-depth look into the type and quality of care offered at Providence Retirement Home. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

PROVIDENCE RETIREMENT HOME
4915 CHARLESTOWN ROAD
NEW ALBANY, IN 47150
(812) 945-5221

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

77%

Number of Residents and Certified Beds

  • Residents: 121
  • Certified Beds: 158

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Church Related
  • Offers Both Resident and Family Counseling Services
  • Part of a Continuing Care Retirement Community (CCRC)
  • This Facility is Part of a Chain or Franchise

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Providence Retirement Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-160.9%
ADL Index Range: 2-100.6%
Total Percent:1.5%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-162.3%
ADL Index Range: 0-513.7%
Total Percent:15.9%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-163.8%
ADL Index Range: 6-104.3%
ADL Index Range: 0-518.5%
Total Percent:26.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-164.9%
ADL Index Range: 6-109.6%
ADL Index Range: 0-523.7%
Total Percent:38.3%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-162.9%
ADL Index Range: 6-106.6%
ADL Index Range: 0-52.9%
Total Percent:12.4%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Isolation for active infectious disease
0.3%
Total Percent:0.3%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- Signs of depression
0.6%
ADL Index Range: 11-14
- No Signs of depression
0.2%
ADL Index Range: 6-10
- No Signs of depression
0.04%
Total Percent:0.8%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- Signs of depression
2.4%
Total Percent:2.4%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 15-16
- No Signs of depression
0.04%
ADL Index Range: 11-14
- Signs of depression
0.3%
ADL Index Range: 11-14
- No Signs of depression
0.6%
ADL Index Range: 6-10
- Signs of depression
0.6%
Total Percent:1.6%
 

Behavioral Symptoms and Cognitive Performance

  • Cognitive impairment BIMS score less than or equal to 9
  • CPS great than or equal to 3
  • Hallucinations or delusions
  • Physical or verbal behavioral symptoms toward others
  • Other behavioral symptoms
  • Rejection of care or wandering
  • Activities of Daily Living (ADL) score of 5 or less
ADL Index Range: 2-5
- Less restorative nursing
0.1%
Total Percent:0.1%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 2-5
- Less restorative nursing
0.1%
Total Percent:0.1%
 

Rating Details For Providence Retirement Home

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours33 Minutes1 Hour and 7 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 17 Minutes40 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 5 Minutes2 Hours and 21 Minutes
Total Licensed Nurse Hours1 Hour and 50 Minutes1 Hour and 47 Minutes
Total Nurse Hours3 Hours and 55 Minutes4 Hours and 9 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Indiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityIndiana Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%89%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%92%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse5%12%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder3%6%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder63%50%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain-3%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased8%20%
Percent of Long-Stay Residents Who Lose Too Much Weight6%8%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair1%4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection8%9%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores1%3%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores5%10%
Percent of Long-Stay Residents Who Are More Depressed or Anxious13%16%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%84%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%81%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain8%18%
Percent of Short-Stay Residents Who Have Pressure Sores5%10%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/07/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 02/07/2011
  • Correction Date: 04/15/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/07/2011
  • Correction Date: 03/22/2011

Nutrition and Dietary

Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/25/2010

Pharmacy Service

At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Properly Assign Doctors' Tasks.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/25/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 02/07/2011
  • Correction Date: 03/22/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Make Sure That All Needed Doctor Visits Are Made Personally by a Doctor, As Required.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 02/07/2011
  • Correction Date: 03/22/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 02/07/2011
  • Correction Date: 03/22/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 11/21/2008
  • Correction Date: 12/20/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/09/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 01/15/2010
  • Correction Date: 03/25/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)08/05/2009$982
Civil Money Penalty (CMP)08/05/2009$2,291
Civil Money Penalty (CMP)08/05/2009$2,946
Civil Money Penalty (CMP)03/05/2010$4,063
Denial of Payment for New Admission (DPNA)12/10/2009-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Providence Retirement Home, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Complaint Filed: 08/05/2009
  • Correction Date: 09/23/2009
Give or Get X-Rays and Other Tests to Meet the Needs of Residents.
  • Complaint Filed: 08/05/2009
  • Correction Date: 09/23/2009
Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 09/23/2009
  • Correction Date: 11/02/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 08/05/2009
  • Correction Date: 11/02/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 09/23/2009
  • Correction Date: 11/02/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 04/08/2010
  • Correction Date: 05/03/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 08/05/2009
  • Correction Date: 09/23/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 08/05/2009
  • Correction Date: 09/23/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 12/09/2010
  • Correction Date: 01/08/2011
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 12/09/2010
  • Correction Date: 01/08/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 04/09/2008
  • Correction Date: 05/07/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being.
  • Complaint Filed: 08/05/2009
  • Correction Date: 09/23/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 09/23/2009
  • Correction Date: 11/02/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 09/23/2009
  • Correction Date: 11/02/2009
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 12/10/2009
  • Correction Date: 03/09/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 12/10/2009
  • Correction Date: 03/09/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable.
  • Complaint Filed: 12/10/2009
  • Correction Date: 03/09/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 12/10/2009
  • Correction Date: 03/09/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care.
  • Complaint Filed: 12/10/2009
  • Correction Date: 03/09/2010
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 04/08/2010
  • Correction Date: 05/03/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 08/05/2009
  • Correction Date: 11/02/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Complaint Filed: 08/05/2009
  • Correction Date: 09/23/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 09/23/2009
  • Correction Date: 11/02/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 04/08/2010
  • Correction Date: 05/03/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 12/10/2009
  • Correction Date: 03/09/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Providence Retirement Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/03/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 03/05/2010
  • Correction Date: 04/04/2010

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 03/05/2010
  • Correction Date: 04/04/2010
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/22/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 12/18/2008
  • Correction Date: 01/17/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 03/05/2010
  • Correction Date: 04/04/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 12/18/2008
  • Correction Date: 01/17/2009
Properly Maintained Smoke Detectors.
  • Inspection Date: 12/18/2008
  • Correction Date: 01/17/2009

Interior Finish

Fire-Resistant Room Wall Surfaces.
  • Inspection Date: 12/18/2008
  • Correction Date: 01/17/2009
Source: Medicare Nursing Home Compare; Department of Health of Indiana - Long Term Care Division - Retrieved 2011