MANORCARE HEALTH SERVICES WEST PALM BEACH

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Manorcare Health Services West Palm Beach. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Florida are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/09/2010.

Environmental

Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 12/09/2010 Correction Date: 01/09/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/09/2010 Correction Date: 01/09/2011
Get Rid of Garbage Properly. Inspection Date: 12/09/2010 Correction Date: 01/09/2011
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 12/09/2010 Correction Date: 01/09/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 09/24/2008 Correction Date: 11/10/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/30/2009 Correction Date: 12/10/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 10/30/2009 Correction Date: 12/10/2009

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 10/30/2009 Correction Date: 12/10/2009

Resident Rights

Let Each Resident Choose Whether to Manage His or Her Own Money or Deposit It with the Nursing Home. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Let Each Resident Choose a Personal Doctor. Inspection Date: 09/24/2008 Correction Date: 11/10/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/30/2009 Correction Date: 12/10/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 12/09/2010 Correction Date: 01/09/2011
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 12/09/2010 Correction Date: 01/09/2011
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 12/09/2010 Correction Date: 01/09/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Manorcare Health Services West Palm Beach had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/06/2010.

Automatic Sprinkler Systems

Have an Adequate Water Supply for the Sprinkler System. Inspection Date: 12/06/2010 Correction Date: 01/09/2011
Portable Fire Extinguishers. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Electrical

Proper Power Supply for Life Support Equipment. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 12/06/2010 Correction Date: 01/09/2011
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 12/06/2010 Correction Date: 01/09/2011
Properly Located and Lighted "Exit" Signs. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 12/06/2010 Correction Date: 01/09/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 12/06/2010 Correction Date: 01/09/2011